NGDC Digital Services Technical Manager

Apex Systems; Washington (District of Columbia); Remote; USD 124,000 - 138,000; Full time

Benefits offered by this job

ESPP and 401K options

Health, dental, vision insurance

Job summary

Everforth Apex Systems is seeking a Digital Services Technical Manager to lead DevSecOps-driven software initiatives in a remote setting. You will mentor cross-functional teams of developers, SREs, automation engineers, and DB professionals, shaping modern software practices and robust processes across a large project portfolio.

The ideal candidate has 10+ years in cloud environments, expertise in Terraform and Kubernetes (AWS EKS), and strong observability tooling.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field preferred.
• 10+ years of cloud-based experience with leadership or supervisory responsibilities.
• Strong DevSecOps, automation, and CI/CD experience.
• Terraform IAM expertise; Kubernetes AWS EKS experience.
• Proficiency with Datadog, CloudWatch, OpenSearch for observability.
• Programming in Python, C++, or Java; PaaS environments; 24/7 support availability.
• AWS Solutions Architect Professional and AWS Security Specialty certifications.
• GitLab CI/CD, feature flags, and DORA metrics knowledge.

Responsibilities

• Drive maturity of software development and continuous delivery for high-visibility apps.
• Lead technology transformation initiatives including analytics and digital solutions.
• Assess environments, identify risks, and communicate status clearly.
• Draft technical approaches aligned with roadmaps and strategic agendas.
• Utilize observability metrics to troubleshoot enterprise platform issues.
• Communicate effectively during high-impact technical events.
• Prioritize and resolve customer issues from inception to completion.
• Facilitate multi-stakeholder sessions to identify root causes and roadmaps.
• Manage workload and performance of team resources and subcontractors.

Job description

Job#: 3044681

Job Description:

Digital Services Technical Manager

Location: Remote

Clearance: US Citizen with the ability to obtain and maintain public trust

Pay Rate: $90-100 / hr

Role Overview

Our organization is seeking a Digital Services Technical Manager with the technical expertise to drive innovation and collaboration between diverse teams of software developers, site reliability engineers, automation engineers, testing experts, and database professionals. You will lead strategic initiatives and build robust processes to advocate for modern software practices through a DevSecOps methodology. This role requires an empowered leader who can manage a large scope of projects while coaching and developing individual contributors within the team.

Key Responsibilities

• Drive the maturity of current software development and continuous delivery for highly visible applications.
• Oversee and implement technology transformation initiatives, including advanced analytics and emerging digital solutions.
• Assess technical and business environments to identify risks and provide concise communications regarding event status.
• Draft technical approach responses to align with organizational roadmaps and strategic agendas.
• Utilize observability metrics and modern tools to troubleshoot and resolve recurring enterprise platform issues.
• Monitor and manage communication channels effectively during high-impact technical events.
• Prioritize, manage, and resolve emerging customer issues from inception to completion.
• Facilitate multi-stakeholder technical sessions to identify root causes and establish future implementation roadmaps.
• Manage the workload and performance of team resources, including employees and subcontractors.

Required Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.

Experience: Minimum of 10 years of experience building and operating in cloud-based environments, with demonstrated leadership or supervisory experience managing complex projects and contributors.

Technical Skills: Proven technical expertise in DevSecOps, automation, and continuous integration/continuous delivery (CI/CD) practices. Strong proficiency in infrastructure as code solutions using Terraform, along with hands‑on experience in Kubernetes‑based containerized applications (AWS EKS). Proficient in using observability and monitoring tools like Datadog, CloudWatch, or OpenSearch. Experience with identity access management, software languages such as Python, C++, or Java, and platform‑as‑a‑service (PaaS) environments is required. Candidates must be available to support a 24/7 environment during critical system updates.

Required Qualifications

• AWS Solutions Architect Professional certification.
• AWS Certified Security Specialty certification.
• Experience with Gitlab CI/CD, feature flags, and DORA metrics aggregation.

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using your website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.