Change Manager - Data

Schneider Electric; Nashville (TN); On-site; USD 90,000 - 140,000; Full time

Job summary

Schneider Electric is seeking an Organizational Change Management (OCM) specialist to serve as the OCM representative within assigned business domains, driving Power User adoption strategies and mitigating risks across the project lifecycle. You will translate domain knowledge into clear training materials in English and Spanish and track progress with dashboards.

Travel to North American plants is 50–75%, and you will collaborate with BAs and POs to stay current on system enhancements affecting

Qualifications

• Experience with SAP S/4HANA domain and onboarding processes.
• Experience applying adult learning principles in plant/operational environments.
• Strong documentation and instructional design capabilities.
• Ability to create and maintain dashboards to monitor SPLs, training delivery, and risks.
• Excellent communication and interpersonal skills for cross-functional collaboration.
• Analytical mindset with ability to identify patterns and risks in training implementations.

Responsibilities

• Serve as the OCM representative within assigned business domains, driving Power User adoption strategies and mitigating risks throughout the project lifecycle.
• Identify opportunities where OCM services such as Business Transformation, Training, Process Mapping, and Communications can add value to your domain.
• Upskill on domain knowledge and deliver hands-on training at different plants and facilities for deployments, keeping training resources updated and organized.
• Act as the primary liaison between domain stakeholders, Power Users, and the OCM team, gathering feedback, requirements, and risks.
• Translate domain knowledge and BA specifications into clear training documentation and SPLs using Scribe in English and Spanish.
• Maintain, organize, and track training deliverables through dashboards (monitor SPLs per sprint).
• Collaborate with change management areas to deliver timely information.
• Share insights and recommendations to support smooth adoption of changes and alignment with goals.
• Work with BAs and POs to stay updated on system enhancements affecting users.
• Note: travel to North American plants 50–75% (max 2 consecutive weeks per trip).

Skills

SAP S/4HANA knowledge

Training experience

Adult learning

Instructional design

Dashboards

Communication skills

Analytical thinking

Job description

What You’ll Do

• Serve as the OCM representative within assigned business domains, driving Power User adoption strategies and mitigating risks throughout the entire project lifecycle.
• Identify opportunities where Organizational Change Management (OCM) services such as Business Transformation, Training, Process Mapping, and Communications can add value to your domain.
• Upskill on domain knowledge and deliver hands‑on training at different plants and facilities for deployments, responsible for keeping training resources updated and organized.
• Act as the primary liaison between domain stakeholders, Power Users, and the OCM team, gathering process‑related feedback, requirements, and identifying risks.
• Translate domain knowledge and BA specifications into clear, compelling training documentation and Single Point Lessons (SPLs) using Scribe in English and Spanish (framework training provided during onboarding).
• Maintain, organize, and track training deliverables through structured dashboards (monitoring total vs. completed SPLs per sprint).
• Collaborate with different change management functional areas to deliver accurate and timely information.
• Share insights and recommendations to support smooth adoption of changes and alignment with organizational goals.
• Work closely with Business Analysts (BAs) and Product Owners (POs) to keep up to date on system enhancements and changes impacting users.
• NOTE: This role requires travel to different plant locations in North America: 50–75% (maximum of 2 consecutive weeks per trip).

Skills That Make You Successful

• Subject matter expert / working knowledge in the aligned SAP S/4HANA domain area to minimize the onboarding curve.
• Training experience & knowledge of adult learning principles for plant and operational environments.
• Documentation skills & instructional design experience (adhering to branding guidelines and generating high‑quality resources in Scribe).
• Ability to track execution and maintain clear dashboards (tracking SPL requirements, training delivery, and risk escalation).
• Strong communication and interpersonal skills, with the ability to clearly articulate complex concepts to diverse audiences.
• Analytical and problem‑solving ability to identify patterns, operational risks