Location: Chantilly, VA
Security Clearance: Active TS or higher [Required]
Job Type: Full-Time
Target Salary Range*: $125,000 - $161,000
- This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary
Position Overview
The Senior Change Management Specialist serves as the Change Management Lead, driving user adoption of an AI platform across federal environments. This role develops change management strategies, communications, and training to help users transition from legacy systems to AI-powered tools in classified and unclassified settings. The specialist assesses organizational readiness, addresses resistance, and coordinates with product teams, analysts, leadership, and federal stakeholders to support adoption across agencies and mission areas.
Change Strategy and Organizational Readiness
- Lead change management strategy for AI adoption across federal agencies.
- Assess change impacts, organizational readiness, and risks; develop mitigation plans.
- Develop plans to reduce resistance and increase user engagement.
- Support leadership through organizational change.
Training and User Engagement
- Develop and deliver user training programs, workshops, and learning materials.
- Plan roadshows and engagement activities to build awareness and enthusiasm.
- Build change champion networks and communities to support adoption.
Communications and Stakeholder Collaboration
- Develop communication plans and stakeholder-specific messaging.
- Facilitate feedback sessions to inform adoption strategies.
- Coordinate with product teams, analysts, leadership, and federal stakeholders to support smooth adoption.
- Partner with Product Management to align change activities with platform releases.
Adoption Measurement and Continuous Improvement
- Define and track adoption metrics.
- Gather feedback and adjust strategies based on results as the platform scales across agencies and mission areas.
- Document processes, best practices, and lessons learned.
Education
- Bachelor’s degree required.
Experience
- Minimum of 8 years of experience.
Skills
- Advanced analytical, qualitative, and strategic planning skills.
- Expertise in Scrum and Kanban, with proficiency in Jira, Kendis, Confluence, and GitLab.
- Proficiency with design and prototyping tools, including Figma, Adobe Creative Cloud, Illustrator, and InDesign.
- Familiarity with front-end development technologies, including JavaScript, React, Angular, and Vue.js.
- Knowledge of Section 508 accessibility compliance.
- Working knowledge of HTML and CSS.
- Knowledge of UI/UX design principles and user-centered design methodologies.