Change Management Lead - AI Adoption for Federal Systems

accenturefederalservices; Chantilly (VA); On-site; USD 140,000 - 180,000; Full time

Job summary

Accenture Federal Services in Chantilly, VA seeks a Change Management Lead to drive user adoption and organizational transformation as the AI platform scales across federal environments. You will develop and execute comprehensive change strategies, minimize resistance, and maximize engagement across stakeholders.

You will design training, build communication plans, and establish adoption metrics while coordinating with Product Management to align with release schedules.

Qualifications

• Bachelor's degree required.
• 8 years of experience in change management or related fields.
• Expertise in change management methodologies and training development.
• Experience in enterprise-level change initiatives.
• Strong communication and stakeholder engagement skills.
• Experience with federal enterprise environments is a plus.

Responsibilities

• Develop and execute enterprise-level change management strategies for AI platform adoption.
• Conduct change impact assessments identifying stakeholders, processes, and systems.
• Analyze readiness and address resistance, capability gaps, and cultural barriers.
• Design and deliver end-user training programs including workshops and virtual sessions.
• Plan roadshows and stakeholder engagement activities to build awareness.
• Create communication plans and training materials for diverse learners.
• Facilitate workshops to gather requirements and co-create adoption strategies.
• Build change champion networks to drive grassroots adoption.
• Establish adoption metrics and feedback mechanisms to measure success.
• Coordinate with Product Management to align change activities with releases.
• Gather feedback and lessons learned to inform product improvements.

Skills

Change management

Stakeholder engagement

Training development

Enterprise-grade strategies

Facilitation

Education

Bachelor's degree

Job description

Accenture Federal Services in Chantilly, VA seeks a Change Management Lead to drive user adoption and organizational transformation as the AI platform scales across federal environments. You will develop and execute comprehensive change strategies, minimize resistance, and maximize engagement across stakeholders.

You will design training, build communication plans, and establish adoption metrics while coordinating with Product Management to align with release schedules.