Change Management Lead - INTL India

Insight Global; Plano (TX); On-site; USD 140,000 - 210,000; Full time

Job summary

Insight Global is seeking a senior Change Management Lead to drive a large-scale transformation spanning Europe and India. You will shape change across operating models, processes, and ways of working, focusing on adoption by internal teams and external partners.

The ideal candidate will bring 8+ years leading enterprise changes, exceptional stakeholder management, and polished executive communication to align diverse groups with strategic goals. This role offers global impact and exposure.

Qualifications

• 8+ years leading large-scale enterprise or global change initiatives.
• Experience with operating model and process transformation beyond IT.
• Proven ability to gain buy-in from internal and external stakeholders.
• Executive-level communication and storytelling skills.

Responsibilities

• Lead change management strategy and execution for large-scale operating model transformation across Europe and India.
• Own stakeholder engagement across internal teams, senior leadership, and external partners.
• Develop strategies to gain buy-in from stakeholders impacted by change.
• Articulate the value and benefits of transformation to drive adoption.
• Assess impacts across people, processes, and operating models.
• Lead communications, training, and adoption plans.
• Deliver executive-level presentations to leaders and external stakeholders.
• Partner with program teams to align change activities with milestones.

Skills

Enterprise transformation leadership

Stakeholder management

Change management strategy

Executive communication

Process redesign

Risk & resistance management

Cross-cultural collaboration

Presentation storytelling

Tools

Microsoft Office

Job description

Job Description

Insight Global is seeking a senior Change Management Lead in India to support a large-scale, global transformation spanning Europe and India. This role will lead change across operating models, organizational processes, and ways of working, with a particular focus on driving adoption across both internal teams and external stakeholders.

The ideal candidate has experience leading complex enterprise transformation where external suppliers, vendors, partners, or other third parties are required to adopt new processes or ways of working, even when the change may not provide an immediate benefit to them. Success requires exceptional stakeholder management, executive presence, and the ability to communicate and present complex change initiatives in a polished, compelling way.

Key Responsibilities

• Lead change management strategy and execution for a large-scale operating model and process transformation across Europe and India.
• Own stakeholder engagement across internal teams, senior leadership, and external stakeholders such as suppliers, vendors, or partners.
• Develop strategies to gain buy-in from stakeholders who may be significantly impacted by the change but may not immediately recognize a direct benefit.
• Clearly articulate the purpose, value, and broader organizational benefits of the transformation to drive alignment and adoption.
• Assess change impacts and risks across people, processes, operating models, and ways of working.
• Develop stakeholder-specific engagement, communication, training, and adoption strategies.
• Lead critical conversations to address resistance, concerns, and competing stakeholder priorities.
• Continuously refine change strategies based on stakeholder feedback, regional considerations, and adoption progress.
• Partner closely with program and deployment teams to align change activities with transformation milestones.
• Lead core change management deliverables, including:Stakeholder assessments and mappingChange impact assessmentsOrganizational readiness assessmentsCommunications and engagement strategiesTraining and enablement plansAdoption and sustainment plans
• Track readiness and adoption and adjust change strategies where needed.
• Provide guidance on cultural, organizational, and operational impacts based on prior global transformation experience.
• Bring change-management best practices and thought leadership, helping establish the approach rather than simply executing a predefined plan.
• Develop and deliver executive-level presentations, translating complex transformation initiatives into clear, compelling messages for senior leaders and external stakeholders.

Skills and Requirements

• 8+ years leading large-scale, enterprise or global change initiatives.
• Strong experience with operating model, process and organizational transformation, beyond traditional technology implementations.
• Proven success leading change across both internal and external stakeholders, including suppliers, vendors or partners.
• Ability to drive stakeholder buy-in, communications, training, readiness and adoption, including with groups that may not directly benefit from the change.
• Strong experience influencing senior leaders and navigating resistance, risk and complex transformation discussions.
• Exceptional executive presence, presentation and storytelling skills, with the ability to deliver polished presentations to senior enterprise audiences.
• Experience working across global, fast-paced transformation programs with multiple workstreams and regions.
• Fluent in English; proficiency in Microsoft Office.
• Change management certification (Prosci, CCMP or similar).
• Experience supporting procurement, supplier, vendor, or third-party transformation initiatives.
• Experience with global operating-model redesign or significant process transformation.
• Exposure to project/program management, process redesign, or workforce transformation.
• Experience working across culturally and operationally distinct global stakeholder groups.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].