Change Management & Digital Adoption Lead

Mile Two; Dayton (OH); In loco; USD 110.000 - 160.000; Tempo pieno

Descrizione del lavoro

Mile 2 is seeking a Change Management & Adoption Leader to guide adoption strategies for new digital products and legacy sunset projects. You will drive behavioral design, stakeholder alignment, and data-driven improvements across cross-functional teams.

You will collaborate with product managers, instructors, and communications to ensure integrated change efforts within Agile product delivery, delivering measurable adoption success across internal and external users.

Competenze

• Demonstrated expertise in established change management methodologies with behavioral design.
• Proven ability to manage multi-faceted adoption plans across teams and levels.
• Ability to diagnose user friction and design targeted interventions.

Mansioni

• Lead end-to-end development and adoption plans for new digital rollouts and legacy sunsets across internal and external users.
• Define metrics, telemetry, and KPIs to measure adoption velocity and ROI of change initiatives.
• Collaborate with product, training, and communications teams to integrate change strategies into Agile delivery.

Conoscenze

Methodology

Cross-functional leadership

Behavioral analysis

Stakeholder facilitation

Strategic execution

Data-driven decision making

Formazione

Certified Change Management Professional (CCMP) or Prosci Change Practitioner certification

Strumenti

WalkMe

Pendo

Whatfix

Appcues

Descrizione del lavoro

Mile 2 is seeking a Change Management & Adoption Leader to guide adoption strategies for new digital products and legacy sunset projects. You will drive behavioral design, stakeholder alignment, and data-driven improvements across cross-functional teams.

You will collaborate with product managers, instructors, and communications to ensure integrated change efforts within Agile product delivery, delivering measurable adoption success across internal and external users.