Change Management Associate

Lenovo; North Carolina; On-site; USD 70,000 - 90,000; Full time

Job summary

Lenovo is seeking a Change Management Analyst to support delivery of change initiatives for business and technology programs. You will partner with program managers, HR, communications, and business teams to inform, prepare, and support employees through change.

This role provides foundational experience in change management and organizational effectiveness, with exposure to ADKAR, Kotter, and collaboration using Microsoft 365 tools for communications and training.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 6+ years in change management, HR, communications, or project coordination.
• Strong written and verbal communication skills.

Responsibilities

• Support development and execution of change management plans under guidance of a program manager.
• Collaborate with project teams, HR, communications, and business units.
• Create change-related materials and messaging for stakeholders.
• Coordinate training logistics and materials.
• Track basic change metrics and assist with feedback analysis.

Skills

Communication skills

Multi-tasking

Organizational skills

Collaboration

Analytical thinking

Growth mindset

Education

Bachelor’s degree in Business, HR, Communications, Psychology, or related field

6+ years of experience in change management, HR, communications, project coordination, or related field

Tools

Microsoft 365

Teams

SharePoint

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

The Change Management Analyst supports the delivery of change management activities for business, technology, and organizational initiatives. This role partners with program managers, project teams, and stakeholders to help ensure employees are informed, prepared, and supported through change. It is an ideal role for someone building foundational experience in change management and organizational effectiveness.

Key Responsibilities

Change Support Execution

• Support the development and execution of change management plans under the guidance of a program manager
• Assist with change impact assessments, stakeholder mapping, and readiness activities
• Help identify potential risks and resistance to change and elevate insights as needed

Stakeholder Team Collaboration

• Work closely with project managers, HR, communications, and business teams
• Support leaders and managers with change-related materials and messaging
• Participate in meetings and workshops to understand stakeholder needs

Communications Engagement

• Assist in creating change communications such as emails, presentations, FAQs, and intranet content
• Track communication delivery and support feedback collection
• Ensure messaging is clear, consistent, and audience-appropriate

Training Enablement

• Coordinate training logistics, schedules, and materials
• Support training sessions and learning reinforcement activities
• Help maintain training documentation and user support resources

Measurement Reporting

• Track basic change metrics (e.g., training completion, communication reach, feedback results)
• Assist with surveys, feedback analysis, and reporting
• Support post-implementation reviews and documentation of lessons learned

Basic Qualifications

• Bachelor’s degree in Business, Human Resources, Communications, Psychology, or related field (or equivalent experience)
• 6+ years of experience in change management, HR, communications, project coordination, or a related field
• Strong written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines

Preferred Qualifications

• Internship or project experience supporting organizational change, transformation, or system implementations
• Familiarity with change management concepts or methodologies (e.g., ADKAR, Kotter)
• Experience using collaboration and project tools (e.g., Microsoft 365, Teams, SharePoint)

Key Skills Competencies

• Strong organizational and attention‑to‑detail skills
• Willingness to learn and adapt in a fast‑paced environment
• Collaboration and teamwork
• Basic analytical and problem‑solving skills
• Professional curiosity and growth mindset

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.