Change Management Analyst

Stratus®; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Stratus is seeking a Change Management Analyst to support business transformation and technology initiatives within a Property & Casualty insurance environment. The role focuses on developing change strategies, communications, training materials, and stakeholder engagement to ensure successful adoption.

The ideal candidate has 3–7 years in change management, strong communication, and collaboration skills, and experience guiding employees and project teams through organizational changes.

Qualifications

• 3–7 years of experience in Change Management or related disciplines.
• Experience in Property & Casualty (P&C) Insurance.
• Proven ability to develop change management, communications, training, and stakeholder plans.
• Experience facilitating training sessions and workshops.
• Strong written and verbal communication and relationship-building skills.
• Ability to influence across all levels of an organization.

Responsibilities

• Develop and execute change management strategies for business and tech initiatives.
• Identify change impacts and adoption risks with project teams.
• Conduct stakeholder analyses and engagement plans.
• Create and execute communication plans for upcoming changes.
• Develop training materials, user guides, and job aids.
• Lead training sessions, workshops, and stakeholder meetings.
• Assess readiness and identify areas needing support.
• Track adoption metrics and suggest improvements.
• Support resistance management and navigate challenges.
• Collaborate with business and tech teams to align activities.
• Serve as trusted advisor guiding employees through changes.

Skills

Change management

Communication

Stakeholder engagement

Training materials development

Business analysis

Organizational change management

Problem-solving

Tools

Microsoft 365

Teams

SharePoint

LMS

Job description

Stratus is seeking a Change Management Analyst to support business transformation and technology initiatives within a Property & Casualty (P&C) Insurance environment. This individual will play a key role in helping employees, business stakeholders, and project teams successfully navigate organizational and process changes by developing and executing change management strategies, communication plans, training programs, and stakeholder engagement activities.

The ideal candidate will have experience working in P&C Insurance and possess a solid understanding of change management principles, user adoption strategies, training facilitation, and stakeholder engagement. This is a mid-level position requiring strong communication, organizational, and relationship-building skills.

Key Responsibilities

• Support the development and execution of comprehensive change management strategies and plans for business and technology initiatives.
• Partner with project managers, business leaders, and stakeholders to identify change impacts and adoption risks.
• Conduct stakeholder analyses and develop engagement strategies to drive awareness, understanding, and adoption of change.
• Assist in creating and executing communication plans that effectively prepare impacted audiences for upcoming changes.
• Assist in developing training materials, user guides, job aids, and other learning resources to support organizational readiness.
• Facilitate training sessions, workshops, and stakeholder meetings to educate and prepare employees for changes.
• Assess organizational readiness and identify areas requiring additional support or intervention.
• Track and measure change adoption metrics and provide recommendations to improve user engagement and successful outcomes.
• Support resistance management activities and help stakeholders navigate through change-related challenges.
• Collaborate across business and technology teams to ensure change management activities align with project objectives and timelines.
• Serve as a trusted advisor to business teams, helping guide employees through process, system, and organizational changes.

Required Qualifications

• 3-7 years of experience in Change Management, Organizational Change Management (OCM), Training, Communications, Business Analysis, or a related discipline.
• Experience working within the Property & Casualty (P&C) Insurance industry.
• Demonstrated experience creating and executing:
• Change management plans
• Communication plans
• Training strategies and materials
• Stakeholder engagement plans
• Experience facilitating training sessions, workshops, and stakeholder meetings.
• Strong written and verbal communication skills.
• Ability to influence and build relationships across all levels of an organization.
• Strong organizational, analytical, and problem‑solving abilities.
• Experience supporting technology implementations, business transformations, or operational improvement initiatives.

Preferred Qualifications

• Familiarity with change management methodologies such as Prosci, ADKAR, or similar frameworks.
• Experience supporting insurance platform implementations, digital transformation initiatives, or enterprise‑scale projects.
• Understanding of project management principles and project delivery lifecycles.
• Experience using collaboration and training tools such as Microsoft 365, Teams, SharePoint, or Learning Management Systems (LMS).