CES Operations Coordinator: Projects & Events Lead

Consumer Technology Association; Arlington (VA); On-site; USD 60,000 - 70,000; Full time

Job summary

Consumer Technology Association (CTA) is seeking a Sr. Coordinator, CES Operations in Arlington, VA to support key projects and show operations for CES.

The role covers registration website development, timelines, vendor coordination, and customer service for exhibitors, attendees, media, and staff. The ideal candidate has 2–3 years of project management or operations experience, strong communication, and proficiency in Excel/PowerPoint, with bachelor’s degree or commensurate experience and

Qualifications

• 2–3 years equivalent work experience or project management experience.
• Excellent written and oral communication skills.
• Organized, detail-oriented and able to multi-task in a fast-paced environment.

Responsibilities

• Support the Director, CES Operations with registration website development, testing timelines and overall function of registration.
• Serve as an escalation point of contact for CES exhibitors, attendees, media and CTA staff in relation to customer service issues.
• Lead all promotional discount code collection, tracking and reporting with leadership for review and implementation.
• Coordinate training materials and lead training sessions for CTA staff and contractors.
• Gather and coordinate CES related content for training materials and work with staffing agency to create training schedules, presentations.
• Maintain CES Operations content within the designated customer service system.
• Assist with department budget process including data gathering, tracking expenses, invoices and reconciliation.
• Support CES Operations with show security planning and schedules including I&D and badge pickup.
• Coordinate show operations content and manage CES Operations Newsletters with Marketing.
• Manage weekly department meetings, scheduling, notes, action items and follow-up.

Skills

Communication skills

Customer service

Team player

Organized

Decision making

Excel

PowerPoint

Education

Bachelor’s degree or commensurate experience

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Consumer Technology Association (CTA) is seeking a Sr. Coordinator, CES Operations in Arlington, VA to support key projects and show operations for CES.

The role covers registration website development, timelines, vendor coordination, and customer service for exhibitors, attendees, media, and staff. The ideal candidate has 2–3 years of project management or operations experience, strong communication, and proficiency in Excel/PowerPoint, with bachelor’s degree or commensurate experience and