Certified Swing Manager

26477 56Th & Vine McDonald's; Philadelphia (Philadelphia County); On-site; USD 42,000 - 60,000; Full time

Job summary

McDonald's is seeking a Swing Manager in Philadelphia to lead shifts, guide crew, and ensure fast, accurate, friendly service for every visit. You’ll drive daily operations, reinforce Food Safety and quality standards, and help meet targets while maintaining a welcoming atmosphere.

As Swing Manager, you’ll coordinate with the next Shift Manager, oversee trainings, and strive for operational excellence across departments, delivering great customer experiences and profitability.

Qualifications

• Experience leading shifts and managing crew
• Strong focus on Quality, Service and Cleanliness
• Ability to meet targets and ensure safety and profitability

Responsibilities

• Lead shifts weekly, ensuring fast, accurate, friendly service
• Plan for each shift and monitor performance
• Coordinate with the next Shift Manager to ensure smooth handoffs
• Maintain safety, security and profitability while upholding McDonald's standards
• Support training and development of crew members

Skills

People leadership

Communication

Customer service

Team coordination

Job description

McDonald's restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Swing Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too.

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Swing Manager, you may be responsible for

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training