Certified Swing Manager

6135 31St & Allegheny McDonald's; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Job summary

McDonald's in Philadelphia is seeking a Swing Manager to lead shifts and deliver fast, friendly service to every guest. You will guide crew and other managers, plan for each shift, and role-model excellence in Quality, Service and Cleanliness.

Responsibilities include supervising daily operations, managing inventory and scheduling, upholding food safety standards, training teammates, and communicating with the next Shift Manager to ensure a smooth handoff and a great shift for all involved.

Qualifications

• Experience leading shifts and teams
• Ability to manage inventory and scheduling
• Knowledge of food safety and quality standards

Responsibilities

• Lead shifts each week to ensure fast, accurate, friendly service
• Provide leadership to crew and other managers during shifts
• Ensure great Quality, Service and Cleanliness for customers
• Monitor safety, security and profitability during shifts
• Communicate with the next Shift Manager for a smooth handoff
• Meet targets during shifts and help departments reach goals

Skills

Leadership

People management

Food safety

Scheduling

Inventory management

Customer service

Job description

McDonald's restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Swing Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too.

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Swing Manager, you may be responsible for

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training