Certified Swing Manager

17631 824 Third Ave McDonald's; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

McDonald's is seeking a Swing Manager to lead shifts and supervise crew and fellow managers, ensuring fast, accurate, and friendly service with high standards of quality, service, and cleanliness.

You will plan shifts, monitor performance, and work to meet targets while upholding safety, security, and profitability. This role involves training, scheduling, and ongoing team development in a fast-paced environment.

Qualifications

• Experience leading shifts and supervising crew.
• Ability to meet McDonald's standards for quality, service and cleanliness.
• Strong communication and leadership skills.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly service.
• Provide leadership to crew and other managers during shifts.
• Plan for each shift and monitor performance.
• Ensure safety, security, and profitability.
• Communicate with the next Shift Manager to prepare for the next shift.
• Meet targets for shifts and departments.
• Maintain food safety and quality.
• Inventory management.
• Daily maintenance and cleanliness.
• Scheduling.
• Training.

Skills

Leadership

Team management

Communication skills

Customer service

Job description

McDonald's restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together.

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Swing Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too.

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Swing Manager, you may be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training