Certified Swing Manager

AJNY Foods, Inc. McDonald's NY; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

McDonald's NY is seeking a Swing Manager to lead shifts, oversee crew and other managers, and ensure fast, friendly service with top quality and cleanliness. The role focuses on food safety, communication, inventory, and daily shift leadership.

The Swing Manager will be responsible for meeting targets, maintaining safety standards, and training staff to uphold McDonald's standards during each shift.

Qualifications

• Experience leading shifts and managing a team.
• Ability to meet performance targets and maintain standards.
• Strong communication and customer service skills.

Responsibilities

• Food Safety: Ensure food safety practices are followed during shifts.
• Internal Communication: Maintain clear internal communication between crew and managers.
• Inventory Management: Supervise inventory to ensure stock meets shift needs.
• Daily Maintenance and Cleanliness: Oversee daily maintenance and cleanliness across the shift.
• Managing Crew: Lead and develop crew members during the shift.
• Quality Food Production: Ensure quality food production and accuracy.
• Exceptional Customer Service: Deliver exceptional customer service to all guests.
• Safety and Security: Uphold safety and security standards.
• Scheduling: Prepare and adjust shift schedules.
• Training: Train team members on McDonald's standards.

Skills

Leadership

Customer service

Communication

Food safety

Inventory management

Job description

McDonald's restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together.

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Swing Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too.

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Swing Manager, you may be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training