Shift Manager: Lead Team, Guest Experience & Growth

McDonald's; Columbia City (IN); On-site; USD 21,352 - 27,331; Full time

Benefits offered by this job

Competitive pay from $15.50 to $19.84 per hour

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food chain is seeking a Shift Manager to oversee crew schedules and ensure exceptional guest experiences. This role requires strong leadership skills, effective communication, and a commitment to customer service. Key responsibilities include supervising food safety, driving team performance, and fostering a culture of learning and development. Join us for competitive pay and great benefits including discounts, paid leave, and educational assistance.

Qualifications

• Passion for helping and serving others, including customers and team members.
• Ability to communicate effectively and anticipate customer needs.
• Experience in making decisions in a fast-paced environment.

Responsibilities

• Lead and oversee crew schedules.
• Provide leadership for crew and managers to deliver excellent guest experiences.
• Supervise food safety and cleanliness to meet standards.
• Take action regarding safety, security, and profitability.
• Encourage training and continued learning within the restaurant.
• Drive high performance from the team.

Skills

Customer service focus

Effective communication

Team leadership

Problem-solving

Job description

A leading fast-food chain is seeking a Shift Manager to oversee crew schedules and ensure exceptional guest experiences. This role requires strong leadership skills, effective communication, and a commitment to customer service. Key responsibilities include supervising food safety, driving team performance, and fostering a culture of learning and development. Join us for competitive pay and great benefits including discounts, paid leave, and educational assistance.