Certified Shift Leader: Drive Fast, Safe Service

McDonald's Restaurants Limited; Morristown (VT); On-site; USD 42,000 - 66,000; Full time

Job summary

McDonald's Corporation seeks a Certified Swing Manager to oversee daily operations on assigned shifts, ensuring safety, efficiency, and adherence to brand standards across drive-thru, counter, kiosk, mobile order, and curbside.

You will lead the shift team, assign tasks, monitor service quality, support guest experience, and enforce food safety, labor management, and cleanliness. You report to the General Manager and act as a key on-shift operational leader.

Qualifications

• Oversee shift operations safely and efficiently.
• Lead and coach crew members on procedures and service behaviors.
• Enforce brand standards: quality, service, cleanliness.

Responsibilities

• Lead the shift team by directing crew members and managing floor operations.
• Ensure fast, friendly, accurate service across drive-thru, front counter, kiosk, and mobile orders.
• Maintain food safety, time/temperature controls, and cleanliness standards.
• Monitor labor deployment and protect company assets through proper cash handling and security.

Job description

McDonald's Corporation seeks a Certified Swing Manager to oversee daily operations on assigned shifts, ensuring safety, efficiency, and adherence to brand standards across drive-thru, counter, kiosk, mobile order, and curbside.

You will lead the shift team, assign tasks, monitor service quality, support guest experience, and enforce food safety, labor management, and cleanliness. You report to the General Manager and act as a key on-shift operational leader.