Certified Salesforce Business Analyst - HBITS-08-15041

Greycell Labs Inc; City of Albany (NY); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Office of Addiction Services and Supports seeks an Expert Business Analyst to collaborate with agency unit stakeholders to document and understand current business processes. You will define To-Be requirements and processes to support the design and development of new applications aligned with the agency's technology roadmap.

The role requires Salesforce OmniStudio experience, CBAP or equivalent, and strong communication with developers and architects in a public-sector context.

Qualifikationen

• 5+ years eliciting and analyzing business needs with BA techniques.
• Experience creating and communicating requirements artifacts.
• Experience creating test plans and UAT with users.
• Experience managing requirements lifecycle with traceability and changes.
• Collaborating with architects and development teams.
• 2+ years Salesforce OmniStudio and Public Sector solutions.
• Salesforce BA/Admin/Developer certifications.
• 12 months Jira/SCRUM experience.
• CBAP certification from IIBA.

Aufgaben

• Document and understand existing business processes with stakeholders.
• Define To-Be requirements and processes for new applications.
• Coordinate with agency unit stakeholders and technology teams.

Kenntnisse

Business analysis

Requirements elicitation

Process mapping

Functional & nonfunctional reqs

UAT / test planning

Requirements lifecycle management

Stakeholder engagement

Salesforce OmniStudio

Public sector solutions

Ausbildung

Salesforce Certified Business Analyst

Salesforce Administrator

Salesforce Developer

CBAP (IIBA)

Jira / SCRUM

Tools

Jira

SCRUM

OmniStudio

Jobbeschreibung

Job Title: ON-SITE - Certified Salesforce Business Analyst - HBITS-08-15041

Location: Albany, NY 12203

Duration: Long-term (30)

Job Description

• 84 Months Experience eliciting then analyzing the stakeholder’s business needs using a variety of business analysis techniques like map processes and converting those into verified and validated functional and nonfunctional requirements for development.
• 84 Months Experience in creating and maintaining software development artifacts for communication of requirements, including context diagrams, use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, non-functional requirements specifications.
• 60 Months Experience creating test plans and test cases and working with users on User Acceptance Testing.
• 60 Months Experience managing requirements throughout the Requirements Management Lifecycle, including creation and execution of a Requirements Management Plan, requirements traceability, baselines and requirements change control.
• 60 Months Experience working with application architects and development teams to answer questions and resolve conflicting requirements.
• 24 Months Experience with SalesForce – OmniStudio and Public Sector solutions
• Salesforce Certified Business Analyst, Salesforce Administrator and or Developer.
• 12 months Jira application and or SCRUM experience.
• CBAP (Certified Business Analysis Professional) certification by the International Institute of Business Analysis (IIBA).

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Detailed Job Description

Expert Business Analyst, who will work with agency unit stakeholders to document and understand existing business processes. This role will define To-Be requirements and processes to support the design and development of new applications in alignment with agency's technology roadmap

Agency: Office of Addiction Services and Supports

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