Business Analyst (Salesforce / CBAP Certification)

Trigyn Technologies Limited; City of Albany (NY); Sur place; USD 80 000 - 110 000; Plein temps

Résumé du poste

TRIGYN TECHNOLOGIES, INC. seeks a Business Analyst in Albany, NY to document current processes and define To-Be requirements aligned with the agency's technology roadmap.

The role leads JAD sessions, interviews stakeholders, and works across bureaus to understand mission-critical business processes for new applications.

Strong experience in business analysis, requirements management, and Salesforce Omnistudio is required, with Jira/SCRUM exposure a plus.

Qualifications

• Analyze a business domain and document processes with clear deliverables.
• Guide large teams and leverage extensive industry experience.
• 8+ years eliciting stakeholder needs and converting into requirements.
• 6+ years creating artifacts like use cases, diagrams and specs.
• 5+ years creating test plans and coordinating UAT.
• 5+ years managing requirements throughout the lifecycle.
• 5+ years collaborating with architects and developers.
• 2+ years Salesforce Omnistudio and Public Sector solutions.
• Salesforce BA/Administrator/Developer certifications.
• 1 year Jira/SCRUM experience.
• CBAP certification by IIBA.

Responsabilités

• Lead JAD sessions to map As-Is/To-Be processes.
• Interview stakeholders to document requirements for existing and new apps.
• Collaborate across bureaus to understand mission-critical business processes.

Connaissances

Stakeholder interviewing

JAD sessions

Business analysis

Requirements elicitation

Use cases & process mapping

UAT coordination

Requirements management lifecycle

Team guidance

Communication

Formation

CBAP Certification

Outils

Jira

Salesforce Omnistudio

Description du poste

Trigyn's direct government client has an immediate need for Business Analyst in Albany, NY.

Description:

Business Analyst, who will work with agency unit stakeholders to document and understand existing business processes. This role will define To-Be requirements and processes to support the design and development of new applications in alignment with agency's technology roadmap.

Leading JAD sessions for As-Is/To-Be business processes/use cases. Interviewing stakeholders to document requirements for existing and new applications. Working across all bureaus and units to understand mission-critical business processes.

Mandatory Qualifications:

• Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution.
• Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.
• 84 Months Experience eliciting then analyzing the stakeholder's business needs using a variety of business analysis techniques like map processes and converting those into verified and validated functional and non-functional requirements for development.
• 84 Months Experience in creating and maintaining software development artifacts for communication of requirements, including context diagrams, use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, non-functional requirements specifications.
• 60 Months Experience creating test plans and test cases and working with users on User Acceptance Testing.
• 60 Months Experience managing requirements throughout the Requirements Management Lifecycle, including creation and execution of a Requirements Management Plan, requirements traceability, baselines and requirements change control.
• 60 Months Experience working with application architects and development teams to answer questions and resolve conflicting requirements.
• 24 Months Experience with Salesforce - Omnistudio and Public Sector solutions.
• Salesforce Certified Business Analyst, Salesforce Administrator and or Developer.
• 12 months Jira application and or SCRUM experience.
• CBAP (Certified Business Analysis Professional) certification by the International Institute of Business Analysis (IIBA).

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 27001:2022 and CMMI Level 5 certified company.