Certified Pharmacy Technician - Phone Support

Onco360 Oncology Pharmacy; Village of New Hyde Park (NY); On-site; Full time

Job summary

An established industry player in specialty pharmacy is seeking dedicated pharmacy technicians to join their compassionate team. This role offers a fantastic opportunity for professional growth, where you will engage with healthcare providers and patients, ensuring seamless communication and support. As a vital part of the Inbound and Outbound Phone Support team, you'll coordinate medication deliveries and address inquiries, all while working in a supportive environment. With competitive pay, quarterly bonuses, and a range of benefits, this position is perfect for those looking to make a meaningful impact in the healthcare sector.

Benefits

401k with a match

Paid Time Off

Paid Holidays

Tuition Reimbursement

Company paid life insurance

Short and long-term disability benefits

Qualifications

• 1+ years of experience as a Pharmacy Technician required.
• Licensed/registered pharmacy technician as required by state law.

Responsibilities

• Assist health care providers and patients by phone.
• Coordinate medication refill deliveries with patients and physicians.
• Work with insurance companies on claims and authorizations.

Skills

Customer Service Skills

Interpersonal Skills

Verbal Communication

Written Communication

Organizational Skills

Analytical Skills

Knowledge of Medical Terminology

Basic Math Skills

Education

High School or Equivalent

Job description

Location: New Hyde Park, NY

Job Id: 3932

# of Openings: 1

Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.

This is an excellent opportunity for professional growth! Our specialty pharmacy is located in New Hyde Park, NY and we currently have Full Time positions available.

As a member of our Inbound and Outbound Phone Support team, you will:

• Assist health care providers and patients by phone; answering questions and requests.
• Communicate with patients and physician office staff to coordinate medication refill deliveries.
• Work with insurance companies regarding rejected claims and prior authorizations.
• Serve as a primary contact for calls to patients and physicians.

To be successful in this role, you will need:

• Good interpersonal skills
• Excellent verbal, written and customer service skills
• Ability to work independently, meet deadlines and be flexible
• Good organizational skills and detail oriented
• Knowledge of medical terminology (including sig codes and Roman numerals), brand and generic names of medications and general pharmacy terminology
• Ability to perform tasks accurately and efficiently when inputting information
• Licensed/registered pharmacy technician or as required by state law
• Basic math and analytical skills

Starting salary from $22.00 an hour and up.

We offer quarterly incentive bonuses as well as a $500 bonus for technicians to obtain their CPhT and/or CPhT-ADV credentials.

We offer a variety of benefits including:

• 401k with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company paid benefits – life; and short and long-term disability

Required education:

• High school or equivalent

Required experience:

• Pharmacy Technician: 1+ years

Required license or certification:

Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.