Certified Pharmacy Technician

Not applicable1; Malvern (Chester County); Remote; USD 25,000 - 39,000; Full time

Job summary

Not disclosed company is seeking a pharmacy support professional for a 100% remote role.

The position involves handling incoming calls from members and providers, offering professional phone assistance and documenting approvals and denials according to the criteria-based pre-authorization process.

Qualifications

• Minimum 1 year experience in a customer service position with high volume call center experience; preferably in healthcare or social services.
• Verifiable High School diploma or GED is required.
• Experience coordinating activities in an administrative support function is a plus.

Responsibilities

• Take in-coming calls from members and providers, providing professional phone assistance.
• Maintain complete, timely, and accurate documentation of approvals and denials, and transfer clinical questions to the pharmacist.

Skills

Phone support

Customer service

Healthcare knowledge

Education

High School Diploma or GED

Job description

Location: 100% Remote

Hours:any 8hr shift (8am to 8Pm), Training

Pay Rate: $Negotiable/hr. (Without Benefits)

Position Summary:

• This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
• Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.

Duties:

• At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.

Experience:

• Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.

Education:

Verifiable High School diploma or GED is required