Certified Pharmacy Tech — Patient-Centric Multiskill Role

100 Baystate Medical Center; United States; On-site; USD 32,000 - 44,000; Full time

Job summary

Baystate Health's Pharmacy Technician role supports the pharmacist in preparing patient-specific orders, inventory control, and facilitating prescription processing. You will operate dispensing machines and Baystate systems to ensure accuracy and compliance.

Under supervision, you may engage in non-sterile compounding, medication histories, or adherence technician duties, with opportunities for training and policy-aligned professional growth.

Qualifications

• Minimum of 2 years (4160 hours) experience.
• Completion of Advanced Tech Assessment.

Responsibilities

• Accepts and follows directions from a pharmacist and follows the pharmacist workflow process.
• Accurately prepares patient-specific orders by counting and labeling new and refill prescription orders; prepares products within appropriate time standards; and enables pharmacist review of all work.
• Operates and troubleshoots automated dispensing machines, Baystate and Pharmacy computer systems, as necessary.
• Accurately fills/refills controlled substance medications, logs, and confirms correct inventory count according to policy/procedure.
• Accurately maintains drug inventory (re-orders needed medications, performs cycle counting/updating, receiving, and putting away wholesaler deliveries).
• Processes new and refill prescription orders, accurately bill patients' insurance if applicable, and refer any issues to the pharmacist. Receives new prescriptions from providers/providers agents and processes prescription transfers for Schedule VI medications to and from Baystate pharmacy, as per policy and Massachusetts Board of Pharmacy regulations.
• Customer Service & Teamwork: Interacts effectively with other members of the department and health care team on a regular basis. Serves as a pharmacy representative inside and outside of the pharmacy department. Maintains attentiveness to the rights of patients and confidentiality of patient information. Receives and refers incoming calls for the department; handles pharmacy POS/pick up area; accepts, reviews and responds to emails.
• Once trained and competent, will be actively engaged in either Non-Sterile Compounding (according to USP 795 and Baystate policy, performing Medication Histories for Baystate Medical Center/Baystate Health patients, or working as a Medication Adherence Technician.

Skills

Pharmacy experience

Attention to detail

Computer skills

Communication

Education

High School Diploma

Tools

Automated dispensing machines

Baystate computer systems

Job description

Baystate Health's Pharmacy Technician role supports the pharmacist in preparing patient-specific orders, inventory control, and facilitating prescription processing. You will operate dispensing machines and Baystate systems to ensure accuracy and compliance.

Under supervision, you may engage in non-sterile compounding, medication histories, or adherence technician duties, with opportunities for training and policy-aligned professional growth.