Cert Pharm Tech

100 Baystate Medical Center; United States; On-site; USD 29,000 - 39,000; Full time

Job summary

Baystate Medical Center in Springfield, MA, is seeking a Pharmacy Technician to support the central pharmacy's dispensing and restocking functions using Pyxis, trays, and non-sterile compounding per USP 795.

Under licensed pharmacist supervision, you will handle medication safety, inventory management, and collaborate with clinical and operations teams to ensure accurate dispensing and patient safety. GED or HiSET is required, and CPT certification is preferred.

Qualifications

• GED or HiSET required.
• Certified Pharmacy Technician certification required (CPhT).
• Strong communication and computer skills are essential.

Responsibilities

• Operates central pharmacy automation and technology to support inventory management, drug preparation, and dispensing across all storage locations.
• Maintains knowledge of medication safety and high‑risk/high‑alert medications; participates in safety events and incident reporting.
• Triages orders, prioritizes workflows, and notifies the pharmacist as appropriate; supports window operations and team communication.
• Participates in staff development programs and performance evaluations to meet department and personal goals.
• Assists in training new pharmacy employees as needed.
• Follows attendance policies and Baystate Health guidelines.

Skills

Interpersonal skills

Staff engagement

MS Word

MS Excel

MS PowerPoint

Independent work

Mathematical skills

Education

GED or HiSET

Tools

None

Job description

Summary

Under the supervision of a licensed pharmacist, Pharmacy technicians assist in various activities of the pharmacy department. Through the leadership of the operations leadership team, the pharmacy technician is responsible for the essential functions and responsibilities outlined in this document, noting every employee is expected to perform other similar and related duties as assigned. Leadership has the right to change or add to the job responsibilities based on changes in workflows or processes as necessary. The employee is expected to: Obtain and maintain appropriate knowledge and understanding of Baystate Medical Center/Baystate Health (BH) Pharmacy Services. This knowledge includes the values, policies, and procedures of BMC/BH and BH Pharmacy Services. The incumbent serves as a representative of the department both inside and outside the Pharmacy and Hospital and must adhere to system and department compliance policies, any applicable laws and regulations, and the Baystate Operating Principles. The certified pharmacy technician I am responsible for supporting dispensing and restocking functions from the central pharmacy to patient care, OR, and procedural areas utilizing automated inventory dispensing machines (e.g., carousel) and cabinets (e.g., Pyxis/Anesthesia Pyxis machines) as well as various medication trays and carts and essential non-sterile compounding (USP 795) tasks. The certified pharmacy technician I team members are expected to understand significant job responsibilities and performance factors that help meet the mission and vision of the department and organization. This includes a strong dedication to the following vital behaviors which impact the patient experience: Customer service Teamwork Attendance Thorough understanding of drug distribution workflows focusing on medication safety, quality, and value; Dedication and commitment to understanding, identifying, and participation in quality improvement initiatives.

Job Responsibilities

1. 1) Distributive Pharmacy Services: Demonstrates a thorough understanding of a Central Pharmacy and distributive pharmacy technician's duties and responsibilities. This includes, but is not limited to: Operates all pharmacy automation and technology in accordance with policy, procedures, and manufacturing instructions to support inventory management, drug preparation, and dispensing processes across all medication storage locations (patient care units, ORs, procedural areas, trays, kits, code carts, etc.) Demonstrates proficiency in the management and distribution of all trays and kits prepared/managed by the pharmacy Demonstrates proficiency in general non-sterile compounding procedures (compounding oral liquids, packaging oral solids, and all labeling and documentation as required for dispensing) Assists the purchasing staff with functions related to drug purchasing and inventory control as needed.
2. 2) Dedication to Quality/Safety Understands the BH pharmacy locations and shifts and is familiar with the expectations of the technician role and various specialty areas/roles. Maintains a working knowledge of medication error prevention methods and handling/preparation techniques for high-risk or high-alert medications, including LASA medications Participates in the Unit Inspection process to ensure medication storage areas meet regular requirements and medication inventory is accurate and appropriate for use. Participates in medication/safety event reporting and resolutions as appropriate.
3. 3) Customer Service & Teamwork: Interacts effectively with other members of the department and health care team regularly. Maintains attentiveness to the rights of patients. Maintains confidentiality of patient information. Triages orders, determine priorities, processes orders, and notify the pharmacist as appropriate. Communicates effectively with the team and external colleagues. This includes receiving/referring incoming calls to the department that handles the pharmacy window.
4. 4) Participates in the BH staff development program - Performance Evaluation (PE) and works to meet departmental, professional, and personal goals
5. 5) Participates in the training and/or orientation of new pharmacy employees as needed.
6. 6) Employee is aware of and follows BH attendance policy.

Required Work Experience

1. 1) Previous technician (acute/retail setting) experience required.

Preferred Work Experience

1. 1) None

Listed Skills and Competencies

1. 1) Possesses good interpersonal, verbal, and written communication skills.
2. 2) Understands the principles of staff engagement.
3. 3) Proficient in computer skills (MS Word, Excel, PowerPoint) preferred.
4. 4) Ability to work independently.
5. 5) Demonstrated math skills.

Education

GED or HiSET (Required)

Certifications

Certified Pharmacy Technician - Pharmacy Technician Certification BoardPharmacy Technician Certification BoardPharmacy Technician Certification Board, Pharmacy Technician - OtherOtherOther

Compensation Note

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $20.79 - $23.90 - $28.08

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware: Baystate Medical Center in Springfield Baystate Children’s Hospital (located at Baystate Medical Center) Baystate Franklin Medical Center in Greenfield Baystate Wing Hospital in Palmer Baystate Noble Hospital in Westfield