Certified Medical Assistant | Deerwood Multispecialty | Days | Full Time

University of Florida Jacksonville Physicians, Inc.; Jacksonville (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

University of Florida Jacksonville Physicians, Inc. is seeking a Medical Assistant to support both clinical and administrative duties in a fast-paced department.

Under the direct supervision of a licensed physician and Office Manager or Team Lead, you will assist with patient check-in, vital signs, venipuncture, and routine procedures. The role emphasizes excellent patient service, accurate data entry and records management, scheduling, and coordinating care within the electronic medical record.

Qualifications

• 1 year Medical Assistant preferred.
• 2 years clerical/customer service experience – ideally in a health‑care related industry.
• 1 year experience with third‑party payors and computer experience for data entry and reviewing patient demographics (preferred).

Responsibilities

• Receives and directs messages to appropriate personnel and coordinates with other departments as necessary.
• Maintains patient scheduling functions and sets appointments.
• Interviews and completes patient registration.
• Records patient dispositions, diagnostic codes, charges, and payments in the EMR.
• Performs cashiering for co‑payments and other patient payments.
• Performs venipuncture and administers routine, non‑controlled medications under supervision.
• Collects routine laboratory specimens as directed by the provider.
• Performs basic laboratory procedures and vital sign collection.
• Provides excellent customer service for patients, families, and other members of the treatment team.

Skills

Customer service

Administrative support

Data entry

Education

High School Diploma or GED

Certified Medical Assistant (CMA)

Basic Life Support (BLS)

Medical Terminology Certificate

MA program accreditation

Job description

Overview

Provides excellent customer service and greets patients entering the department/practice. A multi‑skilled person dedicated to assisting in all aspects of medical practice, including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.

Responsibilities

• Receives and directs messages (electronic, in‑person, and telephone calls) to the appropriate personnel, and contacts other departments, physicians, patients, and outside organizations as necessary for departmental operations.
• Maintains patient scheduling functions and sets appointments through established guidelines.
• Interviews and completes the registration process for patients utilizing the specific service.
• Records patient dispositions, diagnostic codes, orders, charges, and payments as defined in the electronic medical record.
• Performs cashiering functions related to co‑payments or other patient payments/collections; may perform routine clerical duties for the department.
• Performs venipuncture and administers routine, non‑controlled medications.
• Administers medication as directed by, and under the direct supervision of, a licensed physician.
• Collects routine laboratory specimens as directed by the provider.
• Performs basic laboratory procedures, including aseptic techniques and vital sign collection.
• Provides excellent customer service for patients, families, representatives, and other members of the treatment team.

Qualifications

Experience Requirements:

• 1 year Medical Assistant preferred
• 2 years clerical/customer service experience – ideally in a health‑care related industry
• 1 year experience with third‑party payors and computer experience for data entry and reviewing patient demographics (preferred)

Education Requirements:

• High School Diploma or GED required

Certification/Licensure:

• Certified Medical Assistant (CMA) required within 6 months
• Basic Life Support (BLS) with American Red Cross or American Heart Association required at time of hire
• Medical Terminology Certificate preferred within 30 days
• Must have completed an MA program accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board

UFJPI is an Equal Opportunity Employer and Drug Free Workplace.