Certified Medical Assistant: Multi-Skilled Patient Care

UF Health; Jacksonville (FL); On-site; USD 29,000 - 42,000; Full time

Job summary

UF Health is seeking a Medical Assistant in Jacksonville to support clinical and administrative duties under supervision. You will greet patients, schedule appointments, collect demographics, and assist the care team with routine procedures.

The role requires MA training, CMA certification within 6 months, and BLS at hire. Travel may be up to 25% and prior healthcare or clerical experience is preferred.

Qualifications

• High school diploma or GED required.
• MA certification within 6 months of hire.
• Basic Life Support (BLS) required at time of hire.

Responsibilities

• Greet patients and provide excellent customer service.
• Direct messages and calls to the appropriate personnel.
• Maintain patient scheduling and set appointments per guidelines.
• Register patients and collect demographics for service utilization.
• Enter patient charges and payments in the EMR.
• Perform cashiering for co-pays and other payments as needed.
• Perform venipuncture and administer routine medications under physician supervision.
• Collect routine lab specimens and perform basic procedures.
• Assist treatment team and other duties as assigned.
• Travel up to 25% as required.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma or GED

Tools

EMR software

Scheduling software

Job description

Overview

Job Duties

Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.

Responsibilities

Essential Functions

• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.

• Maintains patient scheduling functions, and sets patient appointments through established guidelines.

• Interviews and completes the registration process for patients utilizing the specific service.

• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.

• Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.

• Perform venipuncture and administer routine, non-controlled medications.

• Administer medication as directed by and under the direct supervision of licensed physician.

• Collect routine laboratory specimens as directed by the provider.

• Perform basic laboratory procedures including aseptic procedures and taking patient’s vital signs.

• Provides excellent customer service for patients/families/representatives and other members of the treatment team.

• Additional duties as assigned may vary.

• Travel Required -up to 25%

Qualifications

Experience Requirements

1 year Medical assistant preferred

2-4 years Clerical/customer service experience -ideally in a health care related industry preferred

1 year One year experience with third party payors and computer experience for in

putting data and reviewing patient demographic material preferred

Education Requirements

High School Diploma or GED required

Certification/Licensure

Certified Medical Assistant (CMA) required within 6 months

Basic Life Support (BLS) required at time of hire

Medical Terminology Certificate - preferred -within 30 days

**Additional Details**

Requirement of having completed an MA program that is accredited by the National

Commission for Certifying Agencies, a national or state medical association, or an agency

approved by the board.

UFJPI is an Equal Opportunity Employer and Drug Free Workplace