Certified Medical Assistant: Clinical & Admin Pro

Northwesternmedicine; Tinley Park (IL); On-site; USD 25,000 - 39,000; Full time

Job summary

Northwestern Medicine is seeking a Certified Medical Assistant (CMA) to support physician offices in Tinley Park, IL. The CMA provides direct and indirect patient care under supervision, performs lab testing, and assists with clerical tasks, contributing to efficient ambulatory care and patient flow.

This role emphasizes teamwork, accurate documentation, infection control, and patient education, with responsibilities spanning rooming patients, taking histories, preparing for procedures, and

Responsibilities

• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers; addresses questions or identifies resources.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers and communicates effectively with others.
• Maintains infection control standards for exam/procedure rooms and areas where patient care is delivered.

Job description

Northwestern Medicine is seeking a Certified Medical Assistant (CMA) to support physician offices in Tinley Park, IL. The CMA provides direct and indirect patient care under supervision, performs lab testing, and assists with clerical tasks, contributing to efficient ambulatory care and patient flow.

This role emphasizes teamwork, accurate documentation, infection control, and patient education, with responsibilities spanning rooming patients, taking histories, preparing for procedures, and