Certified MA / CSR | Community Health Downtown | Days Full Time

UF Health; Jacksonville (FL); On-site; USD 23,000 - 29,000; Full time

Job summary

UF Health in Jacksonville seeks a versatile medical assistant to greet patients and support both administrative and clinical tasks under supervision. You will handle messages, scheduling, patient registration, data entry in the electronic medical record, and cashiering related to co-pays.

The role includes venipuncture, basic lab work, vital signs, and medication administration as directed by a licensed physician.

Qualifications

• 1 year Medical Assistant experience preferred
• 2-4 years Clerical/customer service experience in healthcare preferred
• CMA within 6 months
• High School Diploma or GED required
• BLS required at time of hire
• Medical Terminology Certificate preferred within 30 days
• MA program accredited by National/State certifying body or board approved

Responsibilities

• Receives and directs messages to appropriate personnel (electronic, in person and telephone).
• Maintains patient scheduling functions and sets patient appointments.
• Interviews and completes patient registration.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments in the EMR.
• Performs cashiering for co-payments or patient payments/collections.
• Perform venipuncture and administer routine, non-controlled medications.
• Administer medications under supervision of licensed physician.
• Collect routine laboratory specimens as directed by the provider.
• Perform basic laboratory procedures including aseptic techniques and vital signs.
• Provide excellent customer service for patients and families and treatment team.
• Travel up to 25%.

Skills

Customer service

Administrative support

Medical terminology

Communication

Data entry

Education

High School Diploma or GED

Certified Medical Assistant (CMA)

Basic Life Support (BLS)

Medical Terminology Certificate

Accredited MA program completion

Tools

EMR system

Job description

Overview

Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.

Responsibilities

• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
• Maintains patient scheduling functions, and sets patient appointments through established guidelines.
• Interviews and completes the registration process for patients utilizing the specific service.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
• Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
• Perform venipuncture and administer routine, non-controlled medications.
• Administer medication as directed by and under the direct supervision of licensed physician.
• Collect routine laboratory specimens as directed by the provider.
• Perform basic laboratory procedures including aseptic procedures and taking patient's vital signs.
• Provides excellent customer service for patients/families/representatives and other members of the treatment team.
• Additional duties as assigned may vary.
• Travel Required -up to 25%

Qualifications

• 1 year Medical assistant preferred
• 2-4 years Clerical/customer service experience -ideally in a health care related industry preferred
• 1 year One year experience with third party payors and computer experience for in putting data and reviewing patient demographic material preferred
• High School Diploma or GED required
• Certified Medical Assistant (CMA) required within 6 months
• Basic Life Support (BLS) required at time of hire
• Medical Terminology Certificate - preferred -within 30 days
• Requirement of having completed an MA program that is accredited by the National
• Commission for Certifying Agencies, a national or state medical association, or an agency
• approved by the board.
• UFJPI is an Equal Opportunity Employer and Drug Free Workplace