Certified Fulfillment Specialist — Fast, Accurate, Safe

Lowe's Companies, Inc.; Waynesboro (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Life and Disability insurance

Paid time off

401(k) with company match

Education support programs

Associate discount

Job summary

Lowe’s Companies, Inc. is hiring for a customer fulfillment associate in the Waynesboro area.

You will pick, stage, inspect, and fulfill customer orders on time while maintaining safe staging areas and delivering excellent service by assisting customers and directing them to the right associates. You will operate certified equipment such as forklifts and order pickers, support inventory accuracy, and complete administrative tasks with a strong emphasis on teamwork and safety.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology, such as smartphones and tablets.
• Powered Equipment Certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck) or must be obtained if not already certified.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork.

Skills

Computer skills

Retail technology experience

Education

High school diploma or GED

Tools

Powered Equipment Certification: Counterbalance Forklift, Order Picker & Narrow Aisle Reach Truck

Job description

Lowe’s Companies, Inc. is hiring for a customer fulfillment associate in the Waynesboro area.

You will pick, stage, inspect, and fulfill customer orders on time while maintaining safe staging areas and delivering excellent service by assisting customers and directing them to the right associates. You will operate certified equipment such as forklifts and order pickers, support inventory accuracy, and complete administrative tasks with a strong emphasis on teamwork and safety.