Certified Fulfillment Specialist - Fast & Precise Order Picking

Lowe's Companies, Inc.; Vincennes (IN); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a fulfillment associate in the United States to pick, stage, inspect, and fulfill customer orders. You’ll operate powered equipment, maintain SIMS compliance, and support inventory accuracy while delivering high-quality service.

The role emphasizes safety, teamwork, and a customer-first mindset. Training and certification may be required for forklift and related equipment.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED
• 6 Months of Retail experience
• 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
• 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

6 Months of Experience using a laptop/

6 Months of Experience using commonret

Customer service mindset

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. is seeking a fulfillment associate in the United States to pick, stage, inspect, and fulfill customer orders. You’ll operate powered equipment, maintain SIMS compliance, and support inventory accuracy while delivering high-quality service.

The role emphasizes safety, teamwork, and a customer-first mindset. Training and certification may be required for forklift and related equipment.