Certified Fulfillment Specialist | Fast, Accurate Orders

Lowe's Companies, Inc.; Lumberton (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe's Companies, Inc. is hiring a Warehouse Associate in the United States to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness, while keeping staging areas organized and safe.

Operate powered equipment with required certification, support inventory accuracy using the Orders App, and work with leadership to resolve short picks. Administrative tasks and teamwork are essential; starting pay varies by location.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED preferred.
• 6 Months of Retail experience preferred.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Basic computer use

Customer service

Teamwork

Education

High school diploma or GED

Tools

Powered Equipment Certification (Forklift, Order Picker, Narrow Aisle Reach Truck)

Job description

Lowe's Companies, Inc. is hiring a Warehouse Associate in the United States to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness, while keeping staging areas organized and safe.

Operate powered equipment with required certification, support inventory accuracy using the Orders App, and work with leadership to resolve short picks. Administrative tasks and teamwork are essential; starting pay varies by location.