Certified Fulfillment Specialist

Lowe's Companies, Inc.; Leesburg (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement account with company

Paid time off

Tuition assistance

Parental leave

Associate discount

Job summary

Lowe’s Companies, Inc. is hiring for a role based in Leesburg, VA to pick, stage, and fulfill customer orders while delivering high-quality service. You will operate powered equipment, maintain inventory accuracy, and support shop leadership with audits and admin tasks. A focus on safety, teamwork, and customer-first mindset is required.

The position emphasizes reliability, following safety procedures, and collaboration with store associates to resolve short picks and ensure timely deliveries.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Customer service

Teamwork

Communication

Safety awareness

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Orders App

SIMS

Job description

Lowe’s Companies, Inc. is hiring for a role based in Leesburg, VA to pick, stage, and fulfill customer orders while delivering high-quality service. You will operate powered equipment, maintain inventory accuracy, and support shop leadership with audits and admin tasks. A focus on safety, teamwork, and customer-first mindset is required.

The position emphasizes reliability, following safety procedures, and collaboration with store associates to resolve short picks and ensure timely deliveries.