Certification Program Lead — Nonprofit Admin & Events

NIAAA - National Interscholastic Athletic Administrators Association; Indianapolis (IN); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Qualified 401(k) Retirement Plan

12 Paid Holidays

10 Vacation Days

12 Personal Days

Collaborative and mission-driven work環

Job summary

The National Interscholastic Athletic Administrators Association (NIAAA) seeks an energetic, highly organized Certification Program Manager to run the nationally recognized Certification Program and deliver exceptional member service.

This in-office role handles administration, technology workflow, exam coordination, and event support, working with volunteers, staff, and Certification Committee members to maintain records, improve processes, and plan conferences.

Qualifications

• Bachelor's degree preferred.
• Experience with or the ability to quickly learn modern office technologies.
• Experience administering certification or credentialing programs is a plus.

Responsibilities

• Oversee daily administration of the Certification Program.
• Coordinate six certification levels and process applications.
• Maintain accurate certification records and databases.
• Coordinate communications with Certification Committee reviewers.
• Plan and support events and meetings related to certification.

Skills

Organizational skills

Communication

Tech-savvy

Customer service

Project coordination

Team collaboration

Education

Bachelor's degree preferred

Tools

Microsoft 365

Google Workspace

Adobe Acrobat

Zoom and Microsoft Teams

Cloud storage (Dropbox/OneDrive/Drive)

Monday.com

Microsoft Planner

CRM databases

Job description

The National Interscholastic Athletic Administrators Association (NIAAA) seeks an energetic, highly organized Certification Program Manager to run the nationally recognized Certification Program and deliver exceptional member service.

This in-office role handles administration, technology workflow, exam coordination, and event support, working with volunteers, staff, and Certification Committee members to maintain records, improve processes, and plan conferences.