Certification Manager

American Public Works Association; Kansas City (MO); Hybrid; USD 90,000 - 120,000; Full time

Job summary

APWA, the American Public Works Association, is seeking an experienced Certification Manager to oversee our credentialing programs and stackable credentials. You will drive program development, quality, and strategic growth while partnering with volunteers, vendors, and staff to expand participation.

The ideal candidate has a Bachelor's degree and at least four years in certification program management, strong written and verbal communication, and familiarity with credentialing practices and

Qualifications

• Bachelor's degree required.
• 4 years of experience in certification or credentialing program management.
• Excellent technology and communication skills.
• Comfortable writing and presenting.
• Association experience preferred.

Responsibilities

• Manage APWA's credentialing programs and stackable credentials.
• Ensure the quality, integrity, visibility, and ongoing relevance of offerings.
• Drive program development, operational effectiveness, and strategic growth initiatives.
• Collaborate with volunteers, vendors, and staff to expand participation.

Skills

Communication skills

Verbal communication

Written communication

Public speaking

Customer service

Education

Bachelor's degree

Job description

Description

Take the next step in your career at APWA!

Job Type

Full-time

Description

Take the next step in your career at APWA!

American Public Works Association (APWA) serves professionals in all aspects of public works by providing innovative education and credentialing opportunities for professional development. The Education and Credentialing department is seeking an experienced Certification Manager to join the team. This role will manage the association's professional certificate programs and stackable credential offerings.

About The Certification Manager Role

This position manages APWA's credentialing programs, including professional certifications and stackable credentials, ensuring the quality, integrity, visibility, and ongoing relevance of APWA's credentialing offerings. The position is responsible for program development, operational effectiveness, and strategic growth initiatives that expand participation, strengthen industry recognition, and support the evolving needs of the public works profession.

The ideal candidate will have excellent verbal, written, and presentation skills. They should be customer/member service oriented, and be able to effectively work with volunteers, vendors, and staff. Knowledge of credentialing best practices and NCCA standards is preferred.

Qualifications For Success

• Bachelor's degree;
• 4 years of experience in certification or credentialing program management;
• Excellent technology and communication skills;
• Comfortable writing and presenting;
• Association experience preferred.

Why APWA?

As one of NonProfit Times' Best NonProfits to Work for 2026, APWA is proud to be a people-centric workplace with a strong commitment to flexibility, collaboration, and work-life balance. We offer hybrid work schedules, generous paid time off, paid holidays, and flexible scheduling options. Employees enjoy excellent and affordable benefits, retirement matching contributions, and opportunities for professional growth and continuing education.

We're proud of the work we do because our work matters. Every role at APWA contributes to advancing the quality of life for others by supporting the professionals who operate, improve, and maintain public works and infrastructure. As we serve more than 30,000 members across North America, we're always looking for talented individuals who are passionate about making a difference.