Leadership Training Institute Manager

Nashville Public Radio; Indianapolis (IN); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Qualified 401(k) Retirement Plan

12 Paid Holidays

10 Vacation Days

12 Personal Days

Professional development opportunities

Collaborative and mission-driven work

Job summary

The National Interscholastic Athletic Administrators Association (NIAAA) is seeking an energetic, highly organized, technology-oriented professional to serve as its Leadership Training Institute Manager in Indianapolis, IN. This full-time role oversees daily operations of the LTI and coordinates course administration, participant records, and credentialing for instructors.

Key duties include state coordinator support, outreach and university partnerships, webinar administration, and member

Qualifications

• Associate degree required.
• Bachelor's degree preferred.
• Experience coordinating educational programs, professional development, or nonprofit operations preferred.

Responsibilities

• Oversee daily operations of the Leadership Training Institute.
• Coordinate course administration from registration to completion.
• Maintain participant records and credentialing.
• Print certificates and Years of Service recognitions.
• Support state coordinators and university partnerships.
• Provide member and instructor support with exceptional service.

Skills

Organizational skills

Project management

Communication skills

Customer service

Attention to detail

Team collaboration

Problem solving

Adaptability

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft 365

Google Workspace

Adobe Acrobat

Zoom / Teams

Monday.com

Learning Management Systems

CMS / LMS admin tools

Canva / cloud storage

Job description

The National Interscholastic Athletic Administrators Association (NIAAA) is seeking an energetic, highly organized, collaborative, and technology-oriented professional to serve as its Leadership Training Institute (LTI) Manager.

The NIAAA is a 501(c)(3) nonprofit professional association representing more than 17,000 middle school and high school athletic administrators throughout the United States and internationally. The Association is committed to advancing education-based athletics through leadership development, professional certification, and quality educational programming.

This full-time position serves a critical leadership role in administering and continuously improving the NIAAA Leadership Training Institute (LTI). The successful candidate will oversee daily operations of the Leadership Training Program while providing outstanding service to members, instructors, state coordinators, universities, volunteer leaders, and partner organizations.

Primary Responsibilities

The Leadership Training Institute Manager is responsible for the daily administration, coordination, and continuous improvement of the NIAAA Leadership Training Institute. Responsibilities include, but are not limited to:

Leadership Training Institute Administration

• Manage the daily operations of the NIAAA Leadership Training Institute.
• Coordinate Leadership Training Course administration from registration through course completion.
• Maintain accurate participant records and course completion data.
• Apply participant credit following course completion.
• Print instructor author certificates and Years of Service recognition.
• Present Leadership Training Institute updates during meetings and conferences.
• Recommend and implement operational improvements to enhance efficiency and member service.
• Perform additional duties as assigned in support of Association initiatives.

Leadership Training Course Administration

• Collect and process course rosters from all Leadership Training Courses.
• Verify attendance and apply participant credit.
• Maintain detailed electronic course records.
• Coordinate distribution of instructor evaluations back to state associations.
• Distribute digital and printed course manuals.
• Coordinate with printing vendors to fulfill manual orders.
• Ensure state associations have access to current Leadership Training manuals.
• Maintain accurate records of instructor and participant activity.

State Coordinator Support

• Serve as the primary liaison for State Leadership Training Coordinators.
• Publish and distribute quarterly State Coordinator newsletters.
• Collect articles and prepare digital newsletter layouts.
• Maintain State Coordinator resources and online toolboxes.
• Develop and distribute onboarding materials for new State Coordinators.
• Assist coordinators with hosting Leadership Training Courses.
• Provide guidance, support, and technical assistance to State Coordinators.

Outreach Programs

• Coordinate Leadership Training outreach opportunities with state associations.
• Prepare and distribute outreach materials.
• Track outreach participation and completion statistics.
• Prepare reports for Association leadership.
• Communicate logistics and event information with participants.
• Provide online course access and participant support.
• Assist State Coordinators during outreach initiatives.

University Partnerships

• Coordinate Leadership Training partnerships with colleges and universities.
• Maintain university course offerings and instructional materials.
• Track participant completions and apply university credit.
• Coordinate billing information for university partners.
• Maintain university products available through the NIAAA online store.
• Monitor university program updates and curriculum revisions.

Webinar Administration

• Coordinate Leadership Training webinars from registration through completion.
• Distribute digital course materials.
• Communicate with instructors and participants before and during webinars.
• Manage webinar attendance records.
• Apply participant credit following successful completion.
• Provide technical support throughout webinar delivery.

Leadership Training Manuals

• Manage Leadership Training manual inventory.
• Collaborate with the Professional Development Academy to maintain current course materials.
• Coordinate uploading revised manuals into the Learning Management System.
• Troubleshoot digital manual access and download issues.

Professional Development Academy

• Assist with Professional Development Academy initiatives.
• Participate in PDA meetings.
• Assist with technology training and in-house professional development.
• Develop workshop topics and assist with State Coordinator Summit presentations.

Member Service & Communication

• Respond promptly to member inquiries by email and telephone.
• Monitor Leadership Training email accounts and contact requests.
• Provide exceptional customer service to members, instructors, and volunteers.
• Communicate professionally with participants regarding courses and program requirements.

Communications

• Assist with monthly Leadership Training communications.
• Support promotion of Leadership Training opportunities through Association communication platforms.

Technology & Workflow Management

Utilize modern technology to improve operational efficiency including:

• Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, OneDrive)
• Google Workspace
• Adobe Acrobat
• Zoom and Microsoft Teams
• Monday.com
• Membership Management Systems
• Learning Management Systems
• Canva
• Cloud-based document management systems
• AI-powered workplace productivity tools

Required Qualifications

Education

• Associate degree required.
• Bachelor's degree preferred.

Professional Experience

Experience coordinating educational programs, professional development, membership services, project management, or nonprofit association operations preferred.

Professional Competencies

The successful candidate will demonstrate:

• Outstanding organizational and project management skills.
• Excellent written, verbal, and electronic communication skills.
• Strong customer service orientation.
• Ability to manage multiple projects simultaneously.
• Exceptional attention to detail.
• Professionalism, integrity, and confidentiality.
• Initiative and problem-solving ability.
• Adaptability and willingness to embrace new technologies.
• Ability to work collaboratively with staff, instructors, volunteers, committees, universities, and state associations.

Preferred Qualifications

• Bachelor's degree.
• Experience working within education-based athletics or nonprofit associations.
• Experience coordinating professional development programs.
• Experience working with volunteer leaders and instructors.
• Experience with Learning Management Systems and project management software.
• Familiarity with membership management databases.
• Ability to travel and assist with NIAAA meetings, conferences, and occasional weekend events.
• This position is an in-office position and follows the NIAAA work calendar.

Salary & Benefits

Starting Salary

$55,000–$60,000, commensurate with qualifications and experience.

Benefits Include

• Health Insurance
• Qualified 401(k) Retirement Plan
• 12 Paid Holidays
• 10 Vacation Days
• 12 Personal Days
• Professional development opportunities
• Collaborative and mission-driven work environment

9100 Keystone Crossing, Suite 650

Indianapolis, IN 46240