CEO Operations Associate

Kontakt.io; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

Qualifications

• 2 to 5 years of relevant experience in executive support, business operations, consulting, finance, executive search, legal, investor relations, or a high-growth technology company.
• Excellent writing and communication skills, attention to detail, calm under pressure, and persistence without abrasiveness.

Responsibilities

• Manage CEO's calendar and inbox with prioritized scheduling and timely follow-up on emails and external coordination.
• Oversee complex domestic and international travel, itineraries, and related logistics.
• Provide concise pre-meeting briefings with context, decisions needed, and open questions.
• Maintain a tracker of commitments and decisions across the org with proactive follow-ups.
• Prepare for leadership meetings, reviews, and offsites, and support cross-functional initiatives.
• Ensure strict confidentiality and discretion in all executive activities.
• Support day-to-day operations of the NYC office, including greeting visitors and hosting guests.

Skills

Executive support

Calendar management

Travel logistics

Communication

Discretion

Stakeholder coordination

Executive presence

Job description

• The CEO’s calendar and inbox: prioritized scheduling, conflict-free coverage, and time-sensitive follow-through on email threads and external coordination
• Complex domestic and international travel, itineraries, and logistics, plus selected personal logistics that affect the CEO’s effectiveness
• Concise briefings before important meetings: context, decisions needed, open questions
• A clear tracker of commitments and decisions across the org, with follow-ups that happen without repeated CEO intervention
• Preparation for the Weekly Leadership Sync, Monthly Executive Review, board meetings, and offsites
• Selected cross-functional projects, research, and improvements to the systems around the CEO’s office
• Strict confidentiality and discretion
• Day-to-day functioning of our NYC office, including greeting and hosting visitors, candidates, and guests
• Proactively stocking and organizing the kitchen and office supplies
• Team social events and culture-building moments, from small in-office touches to larger offsite logistics

If you’re excited to solve hard problems, work with a team of builders, and help hospitals deliver better care every day, we’d love to meet you!

You write clearly, notice details others miss, stay calm when plans change, and can be persistent without being abrasive2 to 5 years of relevant experience from executive support, business operations, consulting, finance, executive search, legal, investor relations, or a high-growth technology company

You are comfortable with direct feedback and high standards, willing to challenge assumptions respectfully, and ambitious without viewing executive support as beneath you