CEO / General Manager — HVAC & Plumbing Growth Leader

Coopersheatingandair; Bainbridge (GA); On-site; USD 180,000 - 320,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Training

Development

Vision insurance

Paid holidays

Executive compensation

Performance bonus opportunities

Job summary

Cooper’s Plumbing & Air is seeking an experienced CEO / General Manager to oversee HVAC and plumbing operations, develop department leaders, strengthen financial performance, and drive sustainable company growth.

Reporting directly to the owner, this role translates vision into priorities, aligns teams, and ensures accountable execution across every department while prioritizing profitability, safety, and customer satisfaction.

Qualifications

• 5+ years of senior management or executive leadership experience preferred.
• Proven success managing business operations, budgets, and profitability.
• Strong understanding of P&L management, financial reporting, KPIs, and business strategy.
• Demonstrated ability to develop leaders, improve performance, and build accountable teams.
• Excellent communication, decision-making, and problem-solving skills.
• Experience managing multiple departments and driving organizational growth.
• Proficiency with business management technology; ServiceTitan experience preferred.
• HVAC, plumbing, or residential home services leadership experience strongly preferred.

Responsibilities

• Partner with ownership to establish annual goals, budgets, and long-term growth plans.
• Oversee HVAC, plumbing, sales, installation, dispatch, and administrative operations.
• Lead department managers, establish measurable goals, and ensure accountability.
• Develop leadership talent, improve employee retention, and strengthen company culture.
• Evaluate opportunities for service expansion, market growth, and operational improvements.
• Take ownership of company P&L performance and approved budgets.
• Monitor revenue, gross margins, labor productivity, overhead, cash flow, and profitability.
• Establish departmental KPIs and review performance against financial targets.
• Identify opportunities to increase revenue, control expenses, and improve operational efficiency.
• Collaborate with accounting to ensure accurate reporting and financial accountability.
• Develop and implement processes that improve efficiency, consistency, and customer satisfaction.
• Ensure effective coordination between departments, staffing, scheduling, and resource allocation.
• Maintain company standards for safety, quality workmanship, and customer service.
• Resolve escalated operational challenges and support department leaders.
• Conduct leadership meetings, performance reviews, and strategic planning sessions.
• Build a culture of ownership, teamwork, communication, and continuous improvement.

Skills

Executive leadership

P&L management

Financial reporting

Strategic planning

Team development

ServiceTitan experience

Tools

ServiceTitan

Job description

Cooper’s Plumbing & Air is seeking an experienced CEO / General Manager to oversee HVAC and plumbing operations, develop department leaders, strengthen financial performance, and drive sustainable company growth.

Reporting directly to the owner, this role translates vision into priorities, aligns teams, and ensures accountable execution across every department while prioritizing profitability, safety, and customer satisfaction.