General Manager

Air Conditioning Contractors of America (ACCA); Bainbridge (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Paid holidays

Job summary

Cooper’s Plumbing & Air in Bainbridge, GA seeks an experienced CEO/General Manager to translate vision into growth, oversee HVAC and plumbing operations, develop leaders, and drive profitability. Reporting to the owner, you’ll set goals, manage budgets, KPIs, and ensure safety, quality, and customer satisfaction while expanding services and building a high-performing team.

This role offers competitive executive compensation, performance bonuses, comprehensive benefits, and opportunities to shape

Qualifications

• 5+ years of senior management or executive leadership experience preferred.
• Proven success managing business operations, budgets, and profitability.
• Strong understanding of P&L management, financial reporting, KPIs, and business strategy.
• Demonstrated ability to develop leaders, improve performance, and build accountable teams.
• Excellent communication, decision-making, and problem-solving skills.
• Experience managing multiple departments and driving organizational growth.
• Proficiency with business management technology; ServiceTitan experience preferred.
• HVAC, plumbing, or residential home services leadership experience strongly preferred.
• Commitment to integrity, employee development, customer satisfaction, and operational excellence.

Responsibilities

• Executive Leadership & Strategy: Partner with ownership to establish annual goals, budgets, and long-term growth plans.
• Oversee HVAC, plumbing, sales, installation, dispatch, and administrative operations.
• Lead department managers, establish measurable goals, and ensure accountability.
• Develop leadership talent, improve employee retention, and strengthen company culture.
• Evaluate opportunities for service expansion, market growth, and operational improvements.

Skills

Senior leadership

P&L management

Financial analysis

Strategic planning

Communication

Problem-solving

Tools

ServiceTitan

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Paid holidays

Are you a proven business leader who knows how to turn a company's vision into measurable results, profitable growth, and a high-performing team? We want YOU leading ours!

Cooper’s Plumbing & Air is seeking an experienced, results-driven CEO / General Manager to oversee our HVAC and plumbing operations, develop department leaders, strengthen financial performance, and drive sustainable company growth.

Reporting directly to the owner, this leader will translate company vision into clear priorities, accountable teams, and consistent execution across every department.

What We Offer

• Competitive Executive Compensation + Performance-Based Bonus Opportunities
• Medical, Dental & Vision Insurance
• Flexible PTO
• 401(k) with Company Match
• Life Insurance
• Professional Development & Growth Opportunities
• Supportive, Team-Oriented Company Culture

What You'll Do

Executive Leadership & Strategy

• Partner with ownership to establish annual goals, budgets, and long-term growth plans.
• Oversee HVAC, plumbing, sales, installation, dispatch, and administrative operations.
• Lead department managers, establish measurable goals, and ensure accountability.
• Develop leadership talent, improve employee retention, and strengthen company culture.
• Evaluate opportunities for service expansion, market growth, and operational improvements.

Financial Performance & Profitability

• Take ownership of company P&L performance and approved budgets.
• Monitor revenue, gross margins, labor productivity, overhead, cash flow, and profitability.
• Establish departmental KPIs and review performance against financial targets.
• Identify opportunities to increase revenue, control expenses, and improve operational efficiency.
• Collaborate with accounting to ensure accurate reporting and financial accountability.

Operations & Accountability

• Develop and implement processes that improve efficiency, consistency, and customer satisfaction.
• Ensure effective coordination between departments, staffing, scheduling, and resource allocation.
• Maintain company standards for safety, quality workmanship, and customer service.
• Resolve escalated operational challenges and support department leaders.
• Conduct leadership meetings, performance reviews, and strategic planning sessions.
• Build a culture of ownership, teamwork, communication, and continuous improvement.

What Makes You a Great Fit

• 5+ years of senior management or executive leadership experience preferred.
• Proven success managing business operations, budgets, and profitability.
• Strong understanding of P&L management, financial reporting, KPIs, and business strategy.
• Demonstrated ability to develop leaders, improve performance, and build accountable teams.
• Excellent communication, decision-making, and problem-solving skills.
• Experience managing multiple departments and driving organizational growth.
• Proficiency with business management technology; ServiceTitan experience preferred.
• HVAC, plumbing, or residential home services leadership experience strongly preferred.
• Commitment to integrity, employee development, customer satisfaction, and operational excellence.

Ready to Lead a Company Toward Continued Success?

At Cooper’s Plumbing & Air, we believe in Life Changing Careers, Life Changing Service!

We're looking for a leader who can turn vision into action, develop great people, improve profitability, and build a company positioned for long-term success.

Cooper’s Plumbing & Air is an Equal Opportunity Employer.

Compensation: $60,000.00 - $80,000.00 per year

Established in 1997, Cooper’s Plumbing & Air is family owned and operated,
and proudly serves Bainbridge, GA and Tallahassee, FL.

Our mission is to provide Responsive, Respectful, & Reliable service with a 100% Satisfaction Guarantee.

Join our team and enjoy competitive pay, extensive benefits,
and the chance to achieve your personal goals alongside a supportive and excited team.

When you start to work at Cooper’s, you’ll find the career you expect!