OMP Central Registration Supervisor

Clallam County Public Hospital District No. 2 (DBA Olympic Medical Center)

United States

On-site

USD 40,000 - 60,000

Full time

5 days ago

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Benefits offered by this job

Excellent benefits

Public Service Loan Forgiveness (PSLF)

Job summary

Olympic Medical Center on Washington's North Olympic Peninsula seeks a dedicated Central Registration supervisor to oversee outpatient registration operations, scheduling, referrals and charge review, ensuring smooth patient flow and accuracy. This 100% daytime shift offers competitive benefits and a supportive team culture.

The role emphasizes CARE standards, staff meetings, performance reviews and HR coaching, with an Associate degree or 3 years related experience and healthcare familiarity

Qualifications

Responsible for the accuracy and efficiency of day-to-day operations of Olympic Medical Physicians Central Registration staff.
Demonstrates CARE standards in customer service and interactions.
Supervises registration staff, leads staff meetings and participates in performance reviews, HR counseling and disciplinary actions.

Responsibilities

Oversee outpatient registration procedures including scheduling, referrals and charge reviews.
Ensure excellent customer service aligned with CARE standards.
Lead and mentor registration staff, conduct performance reviews and HR-related actions.

Skills

Customer service

Computer proficiency

Healthcare experience

Education

Associate of Arts degree

3 years related work experience

Tools

Clinical computer applications

Job description

ABOUT OLYMPIC MEDICAL CENTER:

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family. Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won't find a better location. You'll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle - a perfect combination!

FTE:

100% WORK SHIFT Days

PAY RANGE:

$29.12 - $43.40

UNION:

SHIFT DIFFERENTIALS/PREMIUMS: Weekend, Holiday & On Call Shifts: No

JOB DESCRIPTION:

Responsible for the accuracy and efficiency of the day-to-day operations of Olympic Medical Physicians Central Registration staff. Responsible to ensure that all representatives provide excellent customer service by employing OMC’s C.A.R.E. (Consideration, Acknowledgment, Respectfulness, Excellence) standards. Supervises the registration staff, leads staff meetings and participates in performance reviews, human resources counseling and disciplinary actions.

EDUCATION

Associate of Arts degree, or 3 years associated work experience preferred.

EXPERIENCE

Experience in outpatient office procedures including registration, scheduling, referrals, and charge review required. Computer proficiency and knowledge of clinical computer applications preferred. Two years’ experience in healthcare preferred.

LICENSURE/CREDENTIALS

N/A

BENEFITS INFORMATION:

Click here for information about our benefits.

Equal Employment Opportunity (EEO) Statement:

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.

Olympic Medical Center, the largest employer in Clallam County, has a wide variety of employment opportunities. We welcome you the opportunity to join our team of highly-trained and experienced staff!

We offer excellent benefits, competitive salaries and an intentional culture that represents respect and appreciation for all of our employees. OMC cares and is an eligible employer for Public Service Loan Forgiveness and other loan forgiveness programs. For more information about our benefits, click here!

jobs@olympicmedical.org

For answers to some frequently asked questions, click here.

Learn about our Career Pathways

Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to myriad opportunities for outdoor enthusiasts, and a great place to live, work, play and raise a family. I find the staff and employees very caring and open, and I'm thrilled that there was an opening in my specialty to be able to come here. - Dr. Zina Hajduczok

There is no better illustration of the value that rural facilities provide to their communities than the annual identification and recognition of the top-performing rural facilities. Each year, the rural hospitals are analyzed through the lens of the Chartis Rural Hospital Performance INDEX, the industry’s most comprehensive and objective assessment of rural hospital performance in the United States.