Centralized Scheduling & Patient Services Coordinator

Henry Ford Health - Careers; Detroit (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Community Care Services is seeking an administrative professional to process referrals and schedule patient visits for multiple clinical disciplines. You will act as a liaison between customers and clinicians, provide office support, and assist with pre-registration and workers' compensation insurance verification.

Responsibilities include maintaining organization, handling inquiries, and ensuring efficient flow of tasks in a fast-paced clinic environment while collaborating with medical staff

Qualifications

• Requires high school diploma or GED; associate degree or business coursework preferred.
• Requires computer proficiency, typing ability, and working knowledge of Microsoft Office.
• Experience with Outlook preferred; strong organization and adaptability.
• Strong problem-solving to organize workflow in a fast-paced office.
• Extensive use of computer information systems; familiarity with clinic environment.
• Interpersonal skills to interact with patients, visitors, staff, and clinicians.
• Ability to multitask and meet clinic staff/patient needs.
• Ability to work in a team setting and be supportive of colleagues.
• Basic computer skills: login, email, keyboard navigation.
• Ability to work with diverse populations.

Responsibilities

• Process referrals and schedule patient visits for all clinical disciplines.
• Act as liaison between customers and clinicians regarding service issues.
• Provide office support and act as a resource for team members and medical staff.
• Handle patient pre-registration and workers' compensation insurance verification.

Skills

MS Office

Outlook

Typing speed

Organization

Customer service

Problem solving

Teamwork

Data entry

Communication

Multitasking

Education

High school diploma or GED

Associate degree or business coursework

Tools

Microsoft Office Suite

Job description

Community Care Services is seeking an administrative professional to process referrals and schedule patient visits for multiple clinical disciplines. You will act as a liaison between customers and clinicians, provide office support, and assist with pre-registration and workers' compensation insurance verification.

Responsibilities include maintaining organization, handling inquiries, and ensuring efficient flow of tasks in a fast-paced clinic environment while collaborating with medical staff