Patient Services & Care Coordinator

Jobless; Billings (MT); On-site; USD 34,000 - 52,000; Full time

Job summary

Jobless seeks a Patient Services Specialist to support patients in accessing healthcare services and to serve as a front desk receptionist. Responsibilities include welcoming patients, collecting demographics and insurance details, and guiding them through registration and consent processes.

You will perform clerical and scheduling tasks, coordinate referrals, and input data into the EHR while collaborating with clinical and financial staff to ensure smooth care coordination.

Qualifications

• Must have a valid Montana driver's license.
• Maintains applicable certifications and licensures.

Responsibilities

• Greet patients and guests in a professional manner.
• Collect and verify patient demographic and insurance information.
• Register patients for care/services and perform QA checks.
• Distribute registration packets and explain consent and financial policies.
• Perform clerical, scheduling, and records tasks to support clinical staff.
• Coordinate referrals and input documentation into the EHR.
• Collaborate with the financial department to collect POS transactions.
• Meet departmental productivity and collection goals.
• Deliver exceptional service and professionalism in a cross-functional team.

Skills

Excellent communication

Customer service

Data entry

Microsoft Office

Organization

Team collaboration

Tools

Microsoft Office Suite

Electronic Health Records (EHR)

Job description

Jobless seeks a Patient Services Specialist to support patients in accessing healthcare services and to serve as a front desk receptionist. Responsibilities include welcoming patients, collecting demographics and insurance details, and guiding them through registration and consent processes.

You will perform clerical and scheduling tasks, coordinate referrals, and input data into the EHR while collaborating with clinical and financial staff to ensure smooth care coordination.