Centralized Scheduling Coordinator | One Call | Full - Time | Springdale

Freeman Health System; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Retirement plan with employer match

Paid time off

Job summary

Freeman Health System is seeking a Central Services Scheduling Coordinator to support daily operations by building and maintaining staff schedules, coordinating coverage, and educating staff on scheduling processes. This role partners with revenue cycle, leaders, and hospital departments to ensure adequate staffing levels and accurate timekeeping.

Ideal candidates will have a high school diploma or GED, 1+ year of scheduling or clerical experience, and strong Microsoft Office and communication

Qualifications

• High school diploma or GED is required.
• 1+ year of scheduling, administrative support, or clerical experience preferred.
• Proficiency with Microsoft Office and ability to learn new systems quickly.
• Strong communication and customer service skills in a fast-paced environment.
• Ability to work independently and prioritize tasks to meet deadlines.

Responsibilities

• Build and maintain staff schedules for Central Services.
• Coordinate coverage and manage schedule changes.
• Provide education to staff on scheduling processes.
• Ensure accurate timekeeping and scheduling records.
• Collaborate with revenue cycle, leaders, and hospital departments to support staffing levels.

Skills

Scheduling experience

Customer service

Time management

Communication skills

Independent work

Education

High school diploma or GED

Tools

Microsoft Office

Excel

Workday

Job description

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule

Full-Time Days (40 hrs/week)

What You\'ll Do

The Central Services Scheduling Coordinator supports daily operations for Central Services by building and maintaining staff schedules, coordinating coverage, education to staff and organization and managing schedule changes. This role works closely with revenue cycle, ancillary leaders and hospital departments to ensure appropriate staffing levels, support service continuity, and maintain accurate timekeeping and scheduling records.

Requirements

• High school diploma or GED required.
• Ability to perform all responsibilities of the scheduler as needed to ensure continuous scheduling coverage.
• 1+ year of scheduling, administrative support, or clerical experience (healthcare or service operations preferred).
• Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to learn new systems quickly.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Strong customer service skills and professional communication (phone, email, and in-person).

Preferred Requirements

• Experience in a hospital Procedural or Surgical Services, or Physician Office Scheduling.
• Experience using workforce scheduling and/or timekeeping systems (e.g., Workday or similar).
• Intermediate Excel skills (sorting/filtering, simple formulas, and reporting).
• Knowledge of staffing matrices.

Freeman Perks and Programs

• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid time off (PTO) or Flex time off (FTO)
• Extended Sick pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
• Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

About Freeman Health System

Locally owned and nationally recognized, Freeman Health System is a not-for-profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services. The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs. Freeman Health System also operates Ozark Center – the region’s largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology and neurosurgery, orthopedics, and women\'s and children\'s services. The system is supported by more than 7,000 employees and is the only Children\'s Miracle Network Hospital in a 70-mile radius. For more information, visit Freeman Health System.