Clinic Coordinator

Freeman Health System; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Employer match retirement

Wellness program benefits

Paid time off

Sick pay

Learning Center for Freeman Family

Payroll deduction options

Job summary

Freeman Health System, based in the United States, seeks an Office Coordinator to ensure a positive patient experience through clear, respectful, and effective communication while managing clinical clerical activities in the assigned area.

The role is full-time with a Monday–Friday daytime schedule (40 hours per week) and involves scheduling, staffing, billing processing, and staff development within Freeman Health System.

Qualifications

• One to two years of customer service experience preferred.
• Experience in a physician's office or hospital department is preferred.
• Previous management experience is preferred.

Responsibilities

• Ensure office processes are compliant with state and federal regulatory activities, including HIPAA and system regulations.
• Manage clinic scheduling and staffing.
• Ensure office and hospital charges and denials are processed daily.
• Participate in employee relations activities.
• Ensure appropriate payment collections.
• Train, coach and develop staff.
• Monitor ordering, usage and inventory of supplies and resources.
• Perform other duties as assigned.

Skills

Customer service

Staff coaching

Scheduling

HIPAA compliance

Regulatory knowledge

Job description

What You'll Do

The Office Coordinator is responsible for a positive patient experience through enhanced clear, respectful, and effective communication throughout Freeman Health System by managing clinical clerical activities and staff within the assigned area of responsibility.

Schedule: Monday - Friday, Days. 40 hours per week.

Responsibilities

• Ensure office processes are compliant with state and federal regulatory activities, including, but not limited to, HIPAA, and all applicable health system regulations.
• Manage clinic scheduling and staffing.
• Ensure office and hospital charges and denials are processed daily.
• Participate in employee relations activities.
• Ensure appropriate payment collections.
• Train, coach and develop staff.
• Monitor ordering, usage and inventory of supplies and resources.
• Perform other duties as assigned.

Preferred Requirements

One to two years of customer service experience preferred and/or physician's office or hospital department preferred. Previous management experience preferred.

Freeman Perks and Programs For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation Milestone payments with longevity of employment
• Paid time off (PTO)
• Sick pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

#LI-DNI

Locally owned and nationally recognized, Freeman Health System is a not-for-profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services. The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs. Freeman Health System also operates Ozark Center - the region's largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology and neurosurgery, orthopedics, and women's and children's services. The system is supported by more than 7,000 employees and is the only Children's Miracle Network Hospital in a 70-mile radius. For more information, visit Freeman Health System.