Centralized Scheduler - 0.5 FTE

Prairie Ridge Health; Town of Columbus (WI); On-site; USD 18,000 - 24,000; Part time

Job summary

Prairie Ridge Health is seeking a Centralized Scheduler to join our Scheduling Department on a 0.5 FTE (20 hours per week) basis. The role focuses on delivering excellent customer service while collecting complete demographic and procedure information to schedule hospital procedures accurately.

The Scheduler will communicate scheduling details to patients, physicians, office staff, and clinicians, ensuring patient confidentiality and smooth workflows across departments.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a healthcare setting is required.
• Good spelling and knowledge of basic medical terminology required.
• Six months hospital experience in scheduling preferred.
• Ability to work independently in a fast-paced environment with interruptions.
• Proficient in the use of computer software.
• Previous experience in a customer service oriented position.
• Excellent verbal and written communication skills.

Responsibilities

• Schedule patients for hospital procedures with complete demographic and procedure information.
• Communicate scheduling information to patients, physicians, office staff and clinicians.
• Maintain patient confidentiality and customer service standards.
• Provide clerical support for ancillary departments using centralized scheduling.

Skills

Customer service

Communication

Independent work

Computer skills

Education

High school diploma

Job description

Description

Prairie Ridge Health is looking for a team member to join our Scheduling Department in the role of Centralized Scheduler. This position is a 0.5 FTE (20 hours per week). The Centralized Scheduler (Scheduler) utilizes excellent customer services skills while working with patients, physicians, office staff, and clinicians to obtain complete demographic information and procedure information to accurately schedule patients for hospital procedures.....

POSITION SUMMARY:

The Centralized Scheduler (Scheduler) utilizes excellent customer services skills while working with patients, physicians, office staff, and clinicians to obtain complete demographic information and procedure information to accurately schedule patients for hospital procedures. The Scheduler effectively communicates scheduling information to internal and external customers, while maintaining a focus on customer service and patient confidentiality. Additional duties include clerical support for ancillary departments utilizing centralized scheduling in order to maintain efficient workflows, effective internal and external customer relations and patient centered care.

EDUCATION REQUIREMENTS/LICENSURE/CERTIFICATION/REGISTRATION

• High school diploma or equivalent required.
• Previous experience in a healthcare setting is required.
• Good spelling and knowledge of basic medical terminology is required.
• Six months hospital experience in the areas of scheduling experience in a health care setting preferred.
• Must demonstrate the ability to work independently in a fast paced environment with constant interruptions.
• Must be proficient in the use of computer software.
• Must have previous experience in a customer service oriented position.
• Excellent verbal and written communication skills required in order to communicate effectively with patients, physicians, medical office staff, visitors and other PRH employees.

Shift: Monday-Friday, days

FTE: 0.5 FTE (20 hours per week)

Qualifications

Education

Required

High School or better.

Experience

Required

Must have previous experience in a customer service oriented position.

Preferred

Six months hospital experience in the areas of scheduling experience in a health care setting preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.