Central Services Clerk

Westamerica-Bank; Fairfield (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Westamerica Bank is seeking a detail-oriented records clerk to support branch and department requests, including photocopies and statements, and to handle legal requests such as subpoenas. The role involves data input on the Service Register and assisting with estimates for large requests.

The position requires strong communication, teamwork, and adaptability, with the ability to lift up to 50 pounds and work 40 hours per week in California.

Qualifications

• Excellent communication, interpersonal and organizational skills.
• Excellent telephone etiquette and customer service skills.
• Ability to work in a team environment.
• Flexibility in work hours based on department needs.
• Ability to lift up to 50 pounds.

Responsibilities

• Complete photocopy/statement requests from branches and departments for Westamerica Bank and acquired banks.
• Assist in completing subpoenas and other legal requests.
• Maintain department records, enter charges on the Service Register, and assist with large requests estimates.

Skills

Strong communication skills

Interpersonal skills

Organizational skills

Telephone etiquette

Customer service orientation

Team player

Flexible hours

Lifting 50 lbs

Tools

NetImage

TREEV

RUMBA

Job description

Description

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.

Weekly Working Hours: 40

Responsible for completing photocopy/statement requests from branches and departments for Westamerica Bank and all acquired banks. Assist in completing subpoenas, and other legal requests. Responsible for department record keeping, data input of charges on Service Register, and assisting in estimates for large requests. Applicant must possess excellent communication, interpersonal, and organizational skills. Excellent telephone etiquette and customer service skills required. Candidate must be able to work in a team environment. Requires flexible work hours based on department needs. Ability to lift 50 pounds. Knowledge of Netlmage, TREEV and RUMBA is a plus.

EOE

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