Central Scheduling - Scheduler - (FT)

Madisonhealth; Rexburg (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Flexible Spending Account

Life Insurance

Supplemental Plans

457(b) Retirement Plan

Paid Time Off

Job summary

Madisonhealth seeks a Central Scheduler to coordinate scheduling of procedures with patients, physicians, and supporting offices. You will verify insurance eligibility and ensure patients understand dates, times, and locations for all procedures.

This role is often the first point of contact, requiring prompt, courteous, and professional service. A high school diploma or equivalent is required; one year of medical billing, admitting, or scheduling is preferred.

Qualifications

• Has fundamental understanding of basic math calculations.
• Working knowledge of computer systems and the ability to learn new programs
• Must be willing and able to maintain confidentiality and use discretion in carrying out duties
• Has strong organizational skills and excellent problem-solving capabilities, as well as having a high the level of attention to detail and accuracy
• Must feel comfortable interacting professionally with patients as well as with hospital employees and physicians and their office staff
• One year of experience in medical billing, admitting, or scheduling preferred
• High school diploma or equivalent

Responsibilities

• Coordinate scheduling of procedures with patients, physicians, and supporting offices.
• Verify insurance eligibility and communicate coverage details to patients.
• Ensure patients are informed about dates, times, and locations of procedures.
• Work within a team to meet department goals and support the patient care plan.
• Provide prompt, courteous, and professional service as the first point of contact for Madisonhealth.

Skills

Math calculations

Computer systems

Discretion/confidentiality

Attention to detail

Professional interaction

Medical scheduling experience

Education

High School Diploma or equivalent

Job description

The Central Scheduler is responsible for scheduling procedures within Madisonhealth in conjunction with the patient’s Physician’s office. This position verifies insurance eligibility through Experian and ensures the patient is confident with the dates, times and locations of all procedures being scheduled. This position is often the patient’s first contact with Madisonhealth and is expected to help all patients in a prompt, courteous, and professional manner. The Central Scheduler is required to work within a team setting, and they will be expected to contribute in meeting department goals and objectives as it relates to the beginning of the patient care plan.

Classification: Full time

Schedule:

• Monday-Friday 7:00am-5:30pm
• Rotating day off

Required Skills:

• Has fundamental understanding of basic math calculations
• Working knowledge of computer systems and the ability to learn new programs
• Must be willing and able to maintain confidentiality and use discretion in carrying out duties
• Has strong organizational skills and excellent problem-solving capabilities, as well as having a high the level of attention to detail and accuracy
• Must feel comfortable interacting professionally with patients as well as with hospital employees and physicians and their office staff
• One year of experience in medical billing, admitting, or scheduling preferred
• High school diploma or equivalent

Benefits & Work-Life

We not only offer comprehensive benefits and work-life programs to secure your future and balance your daily needs but also provide you stellar service for managing these programs through our Benefits Department.

Retirement - Securing your future

• Retirement - 457(b)

Health Benefits - Safe and Secure, Our Promise

• Health Insurance
• Dental and Vision Insurance
• Flexible Spending Account
• Life Insurance
• Supplemental Plans
• 340B Pharmacy Program
• Madisonhealth Services Discount

Paid Time Off

• Long Term Sick - percentage of hrs worked

Work-Life Balance -Employee Assistance Program offers:

• Personal counseling (in-person and virtual)
• Life management services (child and senior care, moving, pets, home repair, disaster support, discounts, etc.)
• Child care referral services
• Lifestyle coaching
• Health and wellness resources
• Support tools for managers
• Onsite and virtual trainings
• Critical Incident Stress Management services when tragedy happens