Central Scheduling Scheduler Lead

Saint Anthony Hospital; Chicago (IL); On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Free Parking

Paid Time Off

Professional Growth

Training Support

Job summary

Saint Anthony Hospital in Chicago, IL is seeking a Central Scheduling Scheduler Lead for a full-time, day shift. This role oversees scheduling requests from physician offices and patients, ensuring accurate processing and timely preregistration and financial screening while adhering to payor guidelines.

The position requires 1-3 years in scheduling/insurance verification, strong communication, and familiarity with Meditech Expanse.

Qualifications

• Knowledge of healthcare reimbursement principles.
• Knowledge of healthcare computer systems relating to patient access and patient financial services.
• Ability to communicate effectively.
• Ability to type minimum 30 wpm.
• Able to work from 7am-6:30pm.

Responsibilities

• Assist with reports and work queue workflows under the Scheduling Manager.
• Verify benefits, preauthorizations and other pertinent information in Meditech Expanse in a timely manner.
• Call patients to obtain referrals, pre-authorizations, pre-registration and tracking numbers to maximize reimbursement and minimize denials.
• Explain benefits and payment options and arrange deposits or references to Financial Counselor when needed.
• Provide excellent customer service and manage multiple tasks with strong attention to accuracy.
• Ensure accurate notes and documentation in scheduling and pre-registration processes.

Skills

Healthcare reimbursement principles

Healthcare computer systems

Effective communication

Typing 30 wpm

Shift 7am-6:30pm

Education

High School Diploma or equivalent

Job description

Saint Anthony Hospital · Central Scheduling

Chicago , IL

Allied Health

Full Time , Day Shift

Posted 08/17/2026

Position Title: Central Scheduling Scheduler Lead
Full Time
Day Shift -M-F; 7:30am - 6pm
Compensation: $39K - $54,500K
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and comparisons to colleagues in similar roles.

ABOUT US

Saint Anthony Hospital is a diverse and community-centric organization your career can thrive in, while addressing the health and wellness challenges that families in our neighborhood face. Our employees deliver on our mission and achieve success by working together to provide excellent customer service.

As part of Saint Anthony Hospital’s commitment to providing the highest quality health care, we will be building a new state-of-the-art hospital to serve as an anchor to the Focal Point Community Campus. Learn more at focalpointchicago.org.

Position Summary:

Under the direction of the Scheduling Manager, is responsible for assuring that request for scheduling procedures/tests received from physician(s) offices and patient(s) are processed in an accurate and timely manner using the manual and automated scheduling systems. Obtains pertinent demographic, insurance and financial information and completes the preregistration and financial screening process while ensuring medical necessity and payor guidelines for authorizations are met.

• Assist with routine patient inquiries related to the scheduling and pre-registration process. Maintains accurate records associated with the scheduling and the processing of patient documentation. Able to manage multiple tasks with an excellent orientation to professional customer service.
• Checks daily prior authorization reports and list of surgeries, and outpatient schedules to check all patients are accounted for. Calls and obtains via online portal, any required referrals, pre-authorizations, pre-registration and authorization and RQI or tracking numbers for applicable accounts to assure reimbursement and minimize denials.
• Verifies that schedulers are entering completed and accurate notes in Meditech Expanse regarding benefits, preauthorization’s and other pertinent information in a timely manner. Reviews and updates incorrect patient, guarantor or insurance information entered in Meditech as necessary. Uses existing tools/resources to minimize denial of claim/lost revenue.
• Calls patients with a group or private insurance that has a deductible, co-pay, or co‑insur­ance to meet. Explains benefits and payment options and makes appropriate deposit and initial payment arrangements or provides information about our financial assistance program. Refers to Financial Counselor any patient who expresses financial liabilities, whose benefits are inadequate, terminated, or whose benefits cannot be verified after checking for further or new information with the patient, the patient’s employer, or any other available resources.
• Must be able to problem-solve and assist the manager with any issues that may arise from patients, staff, or departments. Make sure that all issues are addressed, and appropriate action is taken if needed.

Qualifications: (List any required knowledge, skills, experience or training, including length of time necessary for proficiency, required to perform the job.)

• Assisting Manager with all reports and work queue workflows.
• Knowledge of healthcare reimbursement principles
• Knowledge of healthcare computer systems relating to patient access and patient financial services
• 1-3 years of scheduling and (or) insurance verification experience
• High school Diploma or equivalent
• Ability to communicate effectively
• Ability to type minimum 30 wpm
• Able to work from 7am-6:30pm
• Comprehensive Health Insurance Plans (Medical, Dental, Vision)
  **Coverage begins on new hires on the first day**
• Employer matching retirement plans
• Eligibility for the Public Service Loan Forgiveness (PSLF) Program
• Free parking
• Basic & Supplemental Life Insurance/Accidental Death & Dismemberment Insurance
• Paid Time Off & Holidays
• Community Hospital with Modern Technology: Work in an environment that blends advanced tools with a mission‑driven, community‑focused approach.
• Innovative Environment: Be part of a soon‑to‑come transformation as we transition into a new, next‑generation healthcare campus.
• Collaborative Culture: Join a close‑knit team that values communication, teamwork, and mutual support.
• Professional Growth: Build your skills in an organization that invests in its people and encourages continuous development.
• Meaningful Work: Serve a diverse patient population and make a real impact on their health journey.
• Recognition: We are a certified Primary Stroke Center and a respected teaching hospital shaping the next generation of healthcare professionals.

EQUAL OPPORTUNITY

Saint Anthony Hospital is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment based on age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.