Central Processor: Customer & Sales Support

Flooring Services, LLC; Tampa (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

401K

Paid Holidays

Vacation and Personal Time

Employee appreciation events

Job summary

Flooring Services, LLC in Tampa, FL is seeking a Central Processor to be the central point of contact for customers and the internal sales team. You will manage tasks essential to smooth customer service and sales operations while ensuring customer satisfaction.

Responsibilities include managing emails, handling calls, generating reports, gathering information to create customer orders, and producing detailed work orders with installation instructions.

Qualifications

• Typing speed of at least 40 WPM
• Excellent communication and interpersonal skills
• Adaptability and flexibility in a changing environment
• Ability to thrive in a fast-paced work setting
• Professional demeanor in all forms of communication
• Accurate and efficient data entry skills
• High-level problem-solving capabilities
• Leadership qualities, including a sense of urgency and initiative
• Ability to work effectively both in a team and independently
• Capability to complete tasks within specified timeframes

Responsibilities

• Manage and respond to emails throughout the day
• Answer and handle incoming phone calls
• Run multiple reports as needed
• Gather necessary information and documents to create customer orders
• Create detailed work orders, including: Entering material and labor line items; Typing out precise installation instructions
• Perform regular follow-ups with customers and team members
• Maintain accurate records and databases

Skills

Typing speed 40 WPM

Excellent communication

Adaptability

Fast-paced environment

Professional demeanor

Data entry accuracy

Problem solving

Leadership

Team and independent work

Time management

Job description

Flooring Services, LLC in Tampa, FL is seeking a Central Processor to be the central point of contact for customers and the internal sales team. You will manage tasks essential to smooth customer service and sales operations while ensuring customer satisfaction.

Responsibilities include managing emails, handling calls, generating reports, gathering information to create customer orders, and producing detailed work orders with installation instructions.