Central Operations Specialist

Booster; Arkansas; On-site; USD 60,000 - 100,000; Full time

Job summary

Join a pioneering company in autonomous logistics as a Central Operations Specialist, where your analytical skills will drive operational excellence. In this fast-paced role, you'll collect and structure data to enhance decision-making across teams. Collaborate with various departments to identify trends and improve processes, ensuring the efficiency of our autonomous fleet. This is an exciting opportunity to work at the forefront of technology and make a significant impact on the future of logistics. If you thrive in dynamic environments and have a passion for data-driven insights, this is the role for you!

Benefits

Health insurance

Flexible working hours

Career development opportunities

Team-building events

Remote work options

Wellness programs

Qualifications

• 3+ years of experience in operations analytics or data analysis.
• Strong proficiency in SQL and familiarity with BI platforms.

Responsibilities

• Aggregate and validate operational data from multiple sources.
• Build and maintain dashboards to surface key performance metrics.

Skills

SQL

Data Analysis

Problem-Solving

Communication Skills

Attention to Detail

Education

Bachelor's Degree in a related field

Tools

Tableau

Power BI

Google Sheets

Excel

Job description

Who we are

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.

The company's proprietary Level 4 autonomous technology, Gatik Carrier, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.

About the role

As a Central Operations Specialist, you’ll play a critical role in enabling Gatik to scale with precision and insight. This role is ideal for someone who thrives in fast paced environments and has a passion for operational excellence through data-driven insights. You will be responsible for collecting, cleaning, and structuring data from diverse internal sources including field operations, systems, and product tools, enabling better decision-making across teams.

This role is onsite at our Mountain View, CA office!

What you'll do

• Aggregate and validate operational data from multiple internal sources including field systems, fleet tools, and time-tracking platforms
• Monitor operational hours, AVO (Autonomous Vehicle Operator) shifts, and overtime to ensure compliance, productivity, and budget alignment
• Track and report on truck usage, extra mileage, and utilization across the fleet; highlight patterns in overuse, downtime, or inefficiencies
• Clean, normalize, and structure data sets to prepare them for reporting and analysis
• Build and maintain dashboards and tools to surface key performance metrics across operations, safety, and customer delivery experience
• Partner with Field Operations, Product, Engineering, and Safety teams to define data needs, close gaps, and ensure alignment between real-world execution and reporting
• Analyze trends, flag anomalies, and identify opportunities for cost savings, process improvement, and workforce optimization
• Deliver timely, executive-ready reports that support decision-making and drive operational visibility
• Create and maintain documentation for data workflows, metrics definitions, and reporting standards to ensure repeatability and scale
• Act as a trusted data steward—ensuring that key stakeholders can rely on operational metrics to reflect reality

What we're looking for

• 3+ years of experience in operations analytics, business intelligence, or data analysis—ideally within a tech-enabled, logistics, or mobility environment
• Strong proficiency in SQL; familiarity with spreadsheet tools (Excel, Google Sheets) and BI platforms like Tableau, Looker, or Power BI
• Experience working with time-tracking systems, fleet usage tools, or operational workforce data is a plus
• Meticulous attention to detail and a deep appreciation for clean, reliable data
• Ability to independently identify data inconsistencies, resolve gaps, and ensure accuracy across large datasets
• Excellent problem-solving skills with the ability to turn raw data into actionable insights
• Strong written and verbal communication skills; able to collaborate effectively across technical and non-technical teams
• Highly organized, self-motivated, and adaptable to a fast-paced, evolving environment

More about Gatik

Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.

We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy. By choosing the middle mile – with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

Visit us at Gatik for more company information and Careers at Gatik for more open roles.

Notable News

• Forbes: Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs
• Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry
• Business Wire: Gatik Paves the Way for Safe Driverless Operations (‘Freight-Only’) at Scale with Industry-First Third-Party Safety Assessment Framework
• Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS
• Automotive News: Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning
• Forbes: Isuzu And Gatik Go All In To Scale Up Driverless Freight Services
• Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes
• Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny

Taking care of our team

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.