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Bitcoin Depot is seeking a Sales Operations Specialist to provide key information, tools, training, and support to help our sales organization reach their growth goals. This includes managing the daily incoming and outgoing data flow for the company and strategic location analysis.
This position is remote.
Bitcoin Depot is the largest Bitcoin ATM Network in the world, offering users the ability to buy and sell Bitcoin at thousands of BTM and BDCheckout locations.
We are proud to be an Atlanta Journal-Constitution Top Workplace for 2021 and 2022, the Inc. 5000, and on the ACG Georgia Fast 40 list for two consecutive years. We currently trade on the NASDAQ under the ticker symbol BTM.
Responsibilities
- Serve as a point of contact for sales segment inquiries, providing operational and customer-focused solutions from inception to resolution.
- Act as owner and liaison between sales and internal/external departments.
- Investigate opportunities for improvement, determine root causes, and challenge standard procedures to ensure sustainable processes are achieved and communicated timely.
- Be a subject matter expert (SME) for designated segments regarding sales operations initiatives.
- Perform location analysis of stores within Bitcoin Depot's footprint, including analyzing leads, selecting target sales zip codes, and strategizing market rollouts.
- Calculate and communicate monthly sales payments, referrals, and sign-up bonuses to the accounting team.
- Ensure locations are prepared for kiosk delivery and installation.
- Coordinate kiosk transfers between sales and operations teams.
Qualifications
- BA/BS degree in marketing, communications, business administration, or related field preferred.
- Experience with CRM tools and Salesforce Automation Systems preferred.
- Proficiency in report interpretation and creation from various data sources.
- Highly organized and detail-oriented.
- Ability to handle high volume requests and meet sales goals.
- Excellent written and verbal communication skills.
- Strong judgment, problem-solving skills, and resourcefulness.
- Experience with Excel, PowerPoint, Google Apps.
- Ability to prioritize and meet deadlines in a fast-paced environment.
Benefits
- 401K Matching
- Health benefits with company contribution
- Paid wellness membership
- Equity
- Paid time off & holidays
- Annual in-person team building events
- Virtual team building events
- Remote-first environment
Bitcoin Depot is an equal opportunity employer, prohibiting discrimination and harassment of any kind. We value diversity and inclusion in our workforce.
Additional Information
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development