Central Miami Relationship Banker — Elevate Client Experience

JP Morgan Chase; Coral Gables (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase is seeking a Relationship Banker in a Chase Branch to represent our brand with hospitality and high standards of service. You will acquire, manage, and retain client relationships, offering financial solutions and leveraging technology to meet client needs.

The role emphasizes regulatory compliance, licensing requirements, and weekend/evening hours. The candidate should have sales experience in retail banking and strong communication skills to deliver a superior client experience.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Excellent communication skills, in person and by phone, with ability to tailor features and benefits.
• Ability to create memorable experiences for clients and elevate the client experience.
• Ability to resolve client issues with attention to detail and provide consistent client experience.
• Operate within risk parameters/tolerances and meet compliance obligations, including training.
• SIE exam, FINRA Series 6, state registration (63 if required), and Life licenses are minimum requirements; licenses must be obtained within 180 days of hire.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed expectations with attentive, friendly service.
• Manage assigned clients and proactively meet with them to build lasting relationships.
• Engage in clear, consultative communication to understand and help clients.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures quickly to consult on banking solutions and connect clients to experts.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Sales experience

Communication skills

Customer service

Regulatory compliance

Attention to detail

Education

High school diploma or equivalent

College degree or military equivalent

Job description

JPMorgan Chase is seeking a Relationship Banker in a Chase Branch to represent our brand with hospitality and high standards of service. You will acquire, manage, and retain client relationships, offering financial solutions and leveraging technology to meet client needs.

The role emphasizes regulatory compliance, licensing requirements, and weekend/evening hours. The candidate should have sales experience in retail banking and strong communication skills to deliver a superior client experience.