Central Intake & Admissions Navigator

CareCore Health; Cincinnati (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

CareCore Health is seeking an organized Central Intake Coordinator to support referrals and admissions across multiple skilled nursing facilities in the Cincinnati region. You will collaborate with Marketing, Business Development, and facility leadership to move referrals from initial review through admission.

This role requires strong coordination, attention to detail, and proficiency with electronic medical records and insurance verification.

Qualifications

• Experience coordinating referrals, admissions, or intake in a healthcare setting.
• Strong organizational skills and ability to manage multiple facilities and priorities.
• Attention to detail and accurate documentation is essential.

Responsibilities

• Manage and process new referrals for multiple CareCore facilities.
• Verify insurance eligibility, coverage, network status, and authorization requirements.
• Initiate and track insurance authorizations through completion.
• Monitor referrals for updates, documentation, and potential barriers to admission.
• Ensure admission documentation (HENS/PASRR, Medicaid Pending) is completed.
• Prepare and maintain admission documentation in PCC.
• Communicate insurance findings and barriers to Marketing and facility teams.
• Prepare daily admission reports and communications.
• Cross-train across facilities and provide coverage as needed.
• Participate in holiday coverage rotation.

Skills

Organization

Time management

Detail orientation

Communication (written/verbal)

Independent with collaboration

Follow-through

Insurance verification

Barrier identification & escalation

Tools

PointClickCare (PCC)

Referral management systems

GatewAI

Job description

CareCore Health is seeking an organized Central Intake Coordinator to support referrals and admissions across multiple skilled nursing facilities in the Cincinnati region. You will collaborate with Marketing, Business Development, and facility leadership to move referrals from initial review through admission.

This role requires strong coordination, attention to detail, and proficiency with electronic medical records and insurance verification.