Multi-Facility Admissions Navigator

CareCore Health LLC; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

CareCore Health in Cincinnati is seeking an organized, detail-oriented Central Intake Coordinator to support referrals and admissions across multiple skilled nursing facilities. This role collaborates with Business Development, Marketing, and facility leadership to move referrals from review to admission efficiently.

The position requires managing referrals, verifying insurance, initiating authorizations, and maintaining admission documentation in PCC, with cross-training across facilities and

Qualifications

• Strong organizational and time-management skills.
• Ability to manage multiple facilities, referrals, and priorities.
• Excellent attention to detail and documentation accuracy.
• Professional written and verbal communications.
• Comfortable learning and working within referral, insurance, authorization, and EMR systems.
• Knowledge of healthcare insurance verification and authorization processes, or the ability to learn quickly.
• Ability to work independently while collaborating with a centralized team.
• Strong follow-through and ability to recognize and elevate barriers appropriately.

Responsibilities

• Manage and process new referrals for multiple CareCore facilities.
• Verify insurance eligibility, coverage, network status, and authorization requirements.
• Initiate, track, and follow insurance authorizations through completion.
• Monitor referrals for updates, documentation, and potential barriers to admission.
• Ensure required admission documentation, including HENS/PASRR and Medicaid Pending requirements is completed.
• Prepare and maintain accurate admission documentation in PointClickCare (PCC).
• Communicate insurance findings, missing information, and admission barriers to Marketing and facility teams.
• Prepare daily admission reports and new admission communications.
• Cross-train across CareCore facilities and provide team coverage as needed.
• Participate in an assigned holiday coverage rotation.

Skills

Organization

Time management

Attention to detail

Communication

Healthcare systems

Independence

Collaboration

Barrier escalation

Tools

PointClickCare (PCC)

GatewAI

EMR systems

Job description

CareCore Health in Cincinnati is seeking an organized, detail-oriented Central Intake Coordinator to support referrals and admissions across multiple skilled nursing facilities. This role collaborates with Business Development, Marketing, and facility leadership to move referrals from review to admission efficiently.

The position requires managing referrals, verifying insurance, initiating authorizations, and maintaining admission documentation in PCC, with cross-training across facilities and